DialB vs Voicent
DialB
dialb.comVoicent
voicent.comSide by side
| Figure | DialB | Voicent |
|---|---|---|
| Price from | — | $19/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 10 |
| Spec score · Predictive Dialer Software | 7.2 (#20) | 8.6 (#5) |
| Integrations | The predictive dialer page says new leads can post from forms and lead vendors, but does not name specific integration partners. | The product advertises CRM integration, email/social/web integration, SIP trunks, PBX systems and Twilio through BYOS. |
| Support | Team includes standard support, Scale includes priority support and a named success contact, and Enterprise includes dedicated success. | Standard support services are available 8am-5pm Monday-Friday PST excluding Voicent holidays or closures. |
Plans
Voicent
- FreeFree
- FreeFree
- Pay as you Go$19 a month
- Pay as you Go$19 a month
- Starter$163 a month
- Starter$179 a month
- Premium$499 a month
- Premium$549 a month
- Enterprise$19,999 a month
- Enterprise$22,222 a month
In their own words
Voicent
Voicent develops software for automated voice, email, and text communication, with point-and-click controls for sharing information and exchanging ideas. Its hosted service runs in a browser and can be accessed from computers, phones, and tablets. Cloud plans include call-center features such as agent dashboards, predictive dialing, and campaigns. Cloud calling covers the USA and Canada; on-premise software supports worldwide use with local phone and text services and requires Windows. Voicent says its cloud service has no contact limit and allows unlimited contact imports without extra fees. Calls are billed from pickup to hang-up, with a 30-second minimum followed by six-second increments. Features include call recording, voicemail drop, and dialing modes such as predictive, progressive, preview, click-to-call, and alternate phone dialing. CRM integrations include Salesforce, SugarCRM, Zoho CRM, MySQL, and Voicent CRM. The service lists a free plan, paid options from $19/mo, and a 30-day trial. Standard support is available weekdays from 8am to 5pm PST, excluding holidays or closures.