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DialB

dialb.com

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Spec score 7.2 #20 of 28 in Predictive Dialer Software

Spec sheet

Product
DialB is a cloud platform for outbound and blended calling operations.Read 8 Oct 2026 · dialb.com
Intended users
DialB describes plans for focused outbound teams, growing call floors, and multi-site operations, BPOs, and regulated industries.Read 8 Oct 2026 · dialb.com
Integrations
The predictive dialer page says new leads can post from forms and lead vendors, but does not name specific integration partners.Read 8 Oct 2026 · dialb.com
Compliance
Its toolkit includes DNC scrubbing, quiet hours, consent tracking, frequency caps, and audit trails.Read 8 Oct 2026 · dialb.com
Support
Team includes standard support, Scale includes priority support and a named success contact, and Enterprise includes dedicated success.Read 8 Oct 2026 · dialb.com
Adaptive pacing
The predictive engine adjusts pacing to live answer rates, talk times, and agent availability while respecting a configured abandonment target.Read 8 Oct 2026 · dialb.com
AI features
DialB offers AI voice agents, agent assistance, campaign management, and machine-learning analytics.Read 8 Oct 2026 · dialb.com
Answering machine detection
Answering machine detection filters voicemails before they reach agents and is included in every plan.Read 8 Oct 2026 · dialb.com
Caller ID reputation
The platform continuously scores caller IDs and monitors numbers for spam labeling.Read 8 Oct 2026 · dialb.com
Dialing
It offers predictive, power, preview, and manual dialing, plus blended inbound calling.Read 8 Oct 2026 · dialb.com
HIPAA controls
DialB describes encryption, role-based access, audit logging, and retention controls as safeguards designed to support HIPAA programs, and says it is not HIPAA certified.Read 8 Oct 2026 · dialb.com
Pricing structure
Plans are quoted per seat plus telephony usage, with minutes and phone numbers billed at rates provided in the quote.Read 8 Oct 2026 · dialb.com
Setup
DialB says most teams can begin dialing within days after signing and that no hardware or on-premise installation is needed.Read 8 Oct 2026 · dialb.com

Plans and prices

Enterprise Priced on request Per-seat + usage · quoted for your team Everything in Scale · custom compliance configuration · HIPAA-ready controls and security review support · volume terms and custom reporting Read 8 Oct 2026 · dialb.com
Scale Priced on request Per-seat + usage · quoted for your team Everything in Team · expanded DID pools with managed rotation strategy · AI voice agents for overflow and after-hours coverage · priority support and a named success contact Read 8 Oct 2026 · dialb.com
Team Priced on request Per-seat + usage · quoted for your team Full platform · guided onboarding and campaign setup · number provisioning and DID health monitoring · standard support Read 8 Oct 2026 · dialb.com

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