Dialpad Meetings vs Nextiva
Dialpad Meetings
dialpad.comNextiva
nextiva.comSide by side
| Figure | Dialpad Meetings | Nextiva |
|---|---|---|
| Price from | Free | $15/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 5 |
| Spec score · Toll-Free Number Services | 8.7 (#1) | 8.3 (#2) |
| Spec score · UCaaS Platforms | 8.6 (#4) | 8.2 (#10) |
| Spec score · Voip Software | 8.6 (#9) | 8.1 (#12) |
| Spec score · Cloud Telephony Solutions | 8.6 (#8) | 8.2 (#12) |
| Spec score · Google Workspace Communication Tools | 8.6 (#10) | 8.1 (#17) |
| Integrations | Supported integrations listed by Dialpad include Salesforce, Slack, Google Calendar, Microsoft Teams, Outlook, Intercom, and Miro. | The integrations directory lists Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and other apps, and says to contact Nextiva to confirm availability for integrations not shown. |
| Intended users | Dialpad describes the product for hybrid and remote teams, including collaboration with external customers and partners. | Nextiva describes the cloud phone system as suitable for small companies and says it can scale to advanced unified communications as needs grow. |
| Product | Dialpad Meetings provides one-click video conferencing with live AI transcription, automated notes, and actionable summaries. | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. |
Plans
Dialpad Meetings
- FreeFree
- BusinessPrice not published
- Dialpad Meetings FreeFree
- Dialpad Meetings BusinessPriced on request
Nextiva
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
- Core$15 a month
- Engage$25 a month
In their own words
Dialpad Meetings
Dialpad Meetings is a video conferencing service for hybrid and remote teams, with live AI transcription, automated notes, and meeting summaries. Participants can join in a browser or app without downloading software or entering a PIN. Meetings can produce real-time transcripts and email recaps containing transcripts, recordings, and action items. Screen sharing, whiteboards, and file collaboration support group work. Dialpad lists web, Windows, macOS, Android, and iOS availability; mobile browsers support audio and video. The Free plan costs nothing and includes core video meeting features, but free accounts record audio only. The Business plan description includes recurring conferences, international dial-ins, dial-out, and Dialpad AI. A Large Meetings add-on raises the participant limit to 1,500 and adds moderator tools. Listed integrations include Salesforce, Slack, Google Calendar, Microsoft Teams, Outlook, Intercom, and Miro. Computer-connected conference media uses DTLS and SRTP encryption; PSTN-connected calls are not encrypted.
Nextiva
Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.