DialPhone Online Fax vs TELUS Cloud Fax

DialPhone Online Fax sends and receives faxes online, without a physical fax machine or dedicated fax line. It provides virtual fax numbers, inbound faxing, and service in 105 countries, with local numbers available on request. Sending options include apps for Mac, Windows, iOS, and Android, a web app, a print driver, and integrations with Microsoft Teams, Outlook, Gmail, Box, Dropbox, and Google Drive. DocuSign and Adobe Sign integrations support faxing signed PDFs. The service describes itself as HIPAA, FINRA, and GDPR compliant and PCI-DSS ready, with a Business Associate Agreement available. Listed safeguards include AES-256 encryption in transit and at rest, role-based inbox access, audit logs, and multi-region data residency. Each transmission produces a timestamped confirmation and audit entry; failed sends retry automatically. Basic is $9.99 a month billed annually, for one user, with one local number and a 1,500-minute monthly fair-use cap. A 14-day free trial requires no credit card.

TELUS Cloud Fax is a cloud-based service for organizations that send and receive faxes by email. The Single fax number plan costs $14.95 a month and includes one local or toll-free number and 300 pages per month: 200 inbound and 100 outbound. Setup costs $12.95 one time, and each additional page costs $0.12. To send a fax, users attach a document to an email and enter the recipient's fax number. Incoming faxes arrive as PDF email attachments, and customers can keep existing fax numbers. TELUS says the service works with all email platforms and supports international faxing. Its page names SAP and Salesforce.com as examples of integrations available through a Fax API. TELUS says it uses advanced security technologies, that Canadian-bound faxing keeps customer data in Canada, and that complete audit trails help with data privacy regulations. The service has a 99.5% uptime objective. Platforms listed include web, Android, iOS, macOS, and Windows. TELUS describes it as suitable for organizations of all sizes and says it requires no fax machines, fax servers, or dedicated fax lines.