DialPhone Online Fax vs WestFax

DialPhone Online Fax sends and receives faxes online, without a physical fax machine or dedicated fax line. It provides virtual fax numbers, inbound faxing, and service in 105 countries, with local numbers available on request. Sending options include apps for Mac, Windows, iOS, and Android, a web app, a print driver, and integrations with Microsoft Teams, Outlook, Gmail, Box, Dropbox, and Google Drive. DocuSign and Adobe Sign integrations support faxing signed PDFs. The service describes itself as HIPAA, FINRA, and GDPR compliant and PCI-DSS ready, with a Business Associate Agreement available. Listed safeguards include AES-256 encryption in transit and at rest, role-based inbox access, audit logs, and multi-region data residency. Each transmission produces a timestamped confirmation and audit entry; failed sends retry automatically. Basic is $9.99 a month billed annually, for one user, with one local number and a 1,500-minute monthly fair-use cap. A 14-day free trial requires no credit card.

WestFax is a paid online fax service for inbound faxing through a virtual fax number. It supports international faxing and HIPAA compliance, with access on the web, Windows, macOS, iOS, and Android; mobile apps are available. The Solo plan costs $14.99 a month, billed monthly with cancellation at any time, and includes one user license and 500 pages per month. The five-user Team plan costs $39.95 a month and includes 1,500 pages per month. WestFax has no free plan. The maker is listed as founded in 1999, with headquarters given as Centennial, Colorado, United States; its maker information also lists Denver, Colorado.