Digitail vs Groomsoft
Digitail
digitail.com
Groomsoft
groomsoft.comSide by side
| Figure | Digitail | Groomsoft |
|---|---|---|
| Price from | — | $29.95/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 9 |
| Spec score · Pet Care Software | 8.0 (#11) | 9.1 (#1) |
| Integrations | Digitail's open API connects to more than 40 integration partners across diagnostics, imaging, pharmacy, payments, communication, scheduling, and security. | Listed integrations include Google Calendar, Google Maps, Fortis and MailChimp. |
| Privacy | Digitail says it follows the EU GDPR framework, applies access controls and encryption, and stores data within the EU where feasible. | The privacy policy says MRR does not sell or share personal information with third parties for their own commercial uses without consent. |
| Reporting | The platform includes financial, operational, performance, inventory, and charge-capture reporting plus audit logs. | Reports provide printable views and mostly CSV export, including sales, balances, tips, commissions, expenses, vaccinations and time clock data. |
| Support | Every plan includes 1:1 onboarding, in-house migration, 24/7 support, and open API and integrations. | Phone support is available Monday through Friday, 8:30 am–5:00 pm US Eastern Time, with after-hours email support and technical-problem emails worked as soon as received. |
Plans
Digitail
- EnterprisePriced on request
- GrowthPriced on request
- Growth AIPriced on request
- MobilePriced on request
Groomsoft
- Free DemoFree
- FREE DemoFree
- SMS pack 100$10, paid once
- SMS pack 500$25, paid once
- Grooming Shops$29.95 a month
- Mobile Groomers$39.90 a month
- SMS pack 1,000$45, paid once
- SMS pack 5,000$200, paid once
- SMS pack 10,000$350, paid once
In their own words
Digitail
Digitail is a cloud-based veterinary practice management platform for independent and new practices, mobile clinics, and enterprise groups. It combines client tools, clinical workflows, revenue features, reporting, and practice operations, with web, iOS, Android, and API access. Clients can book through a website or client portal, use a pet parent app, and receive reminders by email or SMS. Clinical tools include AI medical records and SOAP dictation, treatment plans, patient history, a flowboard, whiteboard, and telemedicine. Revenue features include wellness plans, AI invoice automation, automated billing, payment processing, and buy-now-pay-later options. Reporting covers financial and operational performance, inventory, and charge capture, with audit logs. Its open API connects to more than 40 integration partners across diagnostics, imaging, pharmacy, payments, communication, scheduling, and security. Digitail lists inventory tracking, e-prescribing, recurring appointments, calendar sync, boarding and daycare, lab and imaging support, and multi-location support. Pricing is on request; no free plan is listed, though a free trial is available.
Groomsoft
Groomsoft is web-based software for managing a pet grooming business, with tools for appointments, payments, customer and pet records, and mobile grooming. Its calendar supports online booking, recurring visits, waiting lists, groomer schedules, business hours, and days off. Paid subscribers can send automated email reminders. Payment options include card processing, card-on-file storage, paperless billing, and plug-and-play terminals. Mobile groomers get route optimization, mileage tracking, live-traffic maps, and customer notifications when they are on the way. Profiles can hold tags, appointment histories, notes, unlimited pet photos, and vaccination alerts. Appointments sync with Google Calendar, and a MailChimp integration supports email marketing. Grooming Shops costs $29.95 per month; Mobile Groomers costs $39.90 per month. Both paid plans include 100 free text-message reminders, with additional messages requiring SMS packs. A 30-day free demo is listed. Subscriptions have no contract and can be cancelled at any time.