Dines vs SpotOn Restaurant
Dines
getdines.com
SpotOn Restaurant
spoton.comSide by side
| Figure | Dines | SpotOn Restaurant |
|---|---|---|
| Price from | — | $50/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 5 |
| Spec score · Restaurant Table Management Software | 8.1 (#15) | 8.8 (#3) |
| Integrations | The official pricing page names UPI and Razorpay as payment integrations. | Listed integrations include DoorDash, Uber Eats, Deliverect, Chowly, Checkmate, 7shifts, MarginEdge, Restaurant365, Tenzo, OpenTable, Shogo, DAVO and payroll providers. |
| Kitchen display | The KDS uses Incoming, Preparing and Ready lanes, ticket timers, same-dish batching and waiter routing. | SpotOn KDS keeps front- and back-of-house orders synchronized and is designed to continue operating during internet outages. |
| Praise: support | G2 reviewers mention dedicated account managers and hassle-free transactions. | Reviewers repeatedly praise accessible, knowledgeable customer support and helpful account or success representatives. |
| Praise: usability | G2 reviewers repeatedly describe the interface and menus as intuitive, easy for staff and visually appealing. | GetApp reviewers commonly describe the interface as intuitive, easy to learn and helpful for staff training. |
| Product | Dines describes itself as a restaurant operating system combining QR ordering, digital menu, POS, kitchen display, waiter dashboard, table management, reservations and analytics. | SpotOn describes itself as a cloud-based restaurant management system with point-of-sale, online ordering and reservations, labor management, AI-powered P&L analysis, and integrations. |
| Rating on G2 | Dines has 4.1 out of 5 from 4 reviews; the listing is for a Dines product whose seller identity is not clearly tied to Velora Systems. | 4.4 out of 5 from 245 reviews |
| Rating on Trustpilot | The dines.co.uk Trustpilot profile shows 4.3 out of 5 from 9 reviews, all five-star; it warns that the sample may not be representative because there has been no recent review-invitation activity. | 4.5 out of 5 from 624 reviews |
| Reservations | Reservations capture date, time and party size, check capacity and open slots, and can optionally require manager confirmation. | SpotOn Reserve handles tables, walk-ins, reservations and waitlists without per-cover fees from a restaurant website and Google. |
| What it does | Dines is Velora Systems’ cloud restaurant POS and management platform combining orders, billing, kitchen tickets, tables, reservations and reports. | SpotOn Restaurant is a cloud point-of-sale and restaurant-management platform covering payments, menus, tables, orders, sales and labor reporting. |
Plans
SpotOn Restaurant
- All-In PlanFree
- All-In PlanFree
- Core Bundle$50 a month
- POS Essentials$55 a month
- Build Your OwnPriced on request
In their own words
SpotOn Restaurant
SpotOn Restaurant is a cloud-based restaurant management system combining point-of-sale, online ordering, reservations, labor management, AI-powered P&L analysis, and integrations. Its POS includes table layouts, menu management, ordering, payments, reporting, and employee tools. SpotOn presents options for full-service restaurants, bars and pubs, and counter service, as well as casual and fine dining, breweries, quick service, fast casual, cafes, and bakeries. The dashboard adds an AI menu assistant, dynamic reporting, marketing campaigns, remote management, multi-location tools, and employee tools. SpotOn Order connects commission-free online ordering to SpotOn POS and the GoTo Place app. Direct delivery integrations include DoorDash and Uber Eats; other delivery platforms are supported through Deliverect. Offline mode is designed to keep stations connected and orders flowing to the kitchen during internet outages, then sync payments when connectivity returns. Users can access the dashboard from a browser on any device. SpotOn says its restaurant POS uses proprietary hardware, so customers cannot use their own POS hardware or tablets. Pricing includes POS Essentials at $55 per station per month, plus implementation, hardware, and processing costs. Support is available 24/7/365 at no extra cost.