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SPECIFICTION
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Dispatch vs Traksend

Dispatch

dispatchdms.com

Traksend

traksend.com

Side by side

FigureDispatchTraksend
Price from₹4,999/mo25,000 NGN/mo
Free plan——
Free trialYesYes
Open source——
WebYesYes
AndroidYes—
APIYes—
Plans published34
Spec score · Courier Management Software8.2 (#8)7.4 (#21)
HeadquartersBengaluru, IndiaLagos, Nigeria
IntegrationsListed courier partners include Delhivery, Shiprocket, Borzo, Porter, Dunzo, DHL, FedEx and DTDC; order sources include Shopify, WooCommerce, Magento, Amazon, Flipkart and Meesho.The privacy policy identifies Supabase for database and authentication infrastructure, Google Maps Platform for geocoding and map rendering, payment processors, and WhatsApp Business API providers as subprocessors or service providers.
SecurityThe privacy policy says data is encrypted at rest with AES-256 and in transit with TLS 1.2+, and stored in GCP/AWS data centers.The privacy policy states that Traksend uses TLS for data in transit, AES-256 for data at rest, bcrypt password hashing, role-based access controls, and regular security reviews.
SupportThe contact page lists [email protected] and says sales, support, partnerships and press inquiries will receive a response within one business day.The pricing page lists WhatsApp support on Starter, priority WhatsApp support on Growth, dedicated support on Scale, and a dedicated account manager on Pro.

Plans

Dispatch

  • Starter₹4,999 a month
  • Growth₹14,999 a month
  • EnterprisePriced on request

Dispatch pricing →

Traksend

  • Starter25,000 NGN a month
  • Growth50,000 NGN a month
  • Scale90,000 NGN a month
  • ProPriced on request

Traksend pricing →

In their own words

Dispatch

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Traksend

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