DockSync vs Inbound Connect

DockSync is a browser-based platform for scheduling dock activity and managing warehouse bookings, bays, supplier performance and driver check-ins. Warehouse teams can create bookings, or suppliers can book deliveries, collections, returns and other planned activity themselves. Drivers check in by scanning a QR code with a smartphone, without needing a driver app; staff can then send SMS instructions from the dashboard. The calendar offers month, week and day views, with controls for operating hours, restricted hours and blackout dates. Reports cover supplier activity, on-time performance, completion rates, delays, missed bookings and bay occupancy, with CSV export. Starter and Growth include API access; Enterprise lists webhooks and SSO/SAML. Accounts currently cover one warehouse, while Enterprise offers volume pricing for multiple sites; a unified multi-warehouse dashboard is listed as roadmap. Starter costs £79 a month for one warehouse and up to eight bays. Growth is £179 a month for one warehouse with unlimited bays. The 30-day trial includes Growth features, requires no payment details and does not automatically bill at the end.

Inbound Connect is a SaaS vehicle booking system for logistics facilities managing truck arrivals. It shows operators which vehicles are expected, when they are due, and what they are carrying, helping facilities plan capacity and assign arrival slots. Carriers can book time slots in advance, while facilities configure workflows, rules, and notifications for settings such as warehouses, ports, intermodal terminals, and air freight hubs. The platform supports electronic document exchange and automated visitor identification, with records of site check-ins and check-outs. Facilities can set automatic charges for peak periods, missed bookings, or late pickups. Integrations include a flexible API, pre-built connectors, and existing links with warehouse and facility management systems; specific integration questions go through support. Mobile-native apps are described for facility staff, forklift operators, and roaming operators. Premium adds mobile booking management for drivers and dispatch teams, AI booking creation from uploaded paperwork, driver and vehicle management, live vessel schedule updates, webhooks, Azure Entra ID single sign-on, and a live capacity dashboard. The company says implementation can go live in days and its team guides setup. Pricing is on request, though opening an account is free; this does not establish that bookings or facility services cost nothing.