Skip to content
SPECIFICTION
Get listed

Inbound Connect

inboundconnect.com

WebiOSAndroidAPI
Visit inboundconnect.com
Spec score 7.5 #12 of 24 in Dock Scheduling Software

What it is

Inbound Connect is a SaaS vehicle booking system for logistics facilities managing truck arrivals. It shows operators which vehicles are expected, when they are due, and what they are carrying, helping facilities plan capacity and assign arrival slots. Carriers can book time slots in advance, while facilities configure workflows, rules, and notifications for settings such as warehouses, ports, intermodal terminals, and air freight hubs. The platform supports electronic document exchange and automated visitor identification, with records of site check-ins and check-outs. Facilities can set automatic charges for peak periods, missed bookings, or late pickups. Integrations include a flexible API, pre-built connectors, and existing links with warehouse and facility management systems; specific integration questions go through support. Mobile-native apps are described for facility staff, forklift operators, and roaming operators. Premium adds mobile booking management for drivers and dispatch teams, AI booking creation from uploaded paperwork, driver and vehicle management, live vessel schedule updates, webhooks, Azure Entra ID single sign-on, and a live capacity dashboard. The company says implementation can go live in days and its team guides setup. Pricing is on request, though opening an account is free; this does not establish that bookings or facility services cost nothing.

Spec sheet

Product
Inbound Connect is a SaaS vehicle booking system that lets logistics facilities schedule and manage truck arrivals.Read 4 Oct 2026 · inboundconnect.com
Deployment
The features page says the platform can go live in days and does not require IT to get started.Read 4 Oct 2026 · inboundconnect.com
Integrations
Inbound Connect says it offers a flexible API, pre-built connectors, and existing integrations with warehouse and facility management systems; customers are directed to contact support about specific integrations.Read 4 Oct 2026 · inboundconnect.com
Mobile apps
The features page describes mobile-native apps for facilities, forklifts, and roaming operators, and the Microsoft Entra SSO guide includes Android and iOS application setup.Read 4 Oct 2026 · inboundconnect.com
Security
The Claude connector uses OAuth 2.1 with PKCE, short-lived scoped tokens, and encrypted HTTPS data exchange; access can be revoked.Read 4 Oct 2026 · inboundconnect.com
Support
The News & Support page provides an email address and phone number for support and links to a contact page.Read 4 Oct 2026 · inboundconnect.com
Headquarters
Elsternwick, Victoria, AustraliaRead 28 Sep 2026 · inboundconnect.com
Founded
2020Read 28 Sep 2026 · inboundconnect.com
Account cost
The support FAQ says opening an Inbound Connect account is free of charge; it does not state that all bookings or facility services are free.Read 4 Oct 2026 · inboundconnect.com
Billing
Facilities can automatically apply charges for peak times, no-shows, or late pickups.Read 4 Oct 2026 · inboundconnect.com
Commercial model
The company describes a flexible commercial approach that can generate a revenue stream for facilities or allow them to subscribe, without listing prices on that page.Read 4 Oct 2026 · inboundconnect.com
Company and founding
Inbound Connect says it launched in June 2020; its Facts page identifies its headquarters as Elsternwick, Victoria, Australia.Read 4 Oct 2026 · inboundconnect.com
Configuration
Facilities can configure workflows, rules, and notifications for warehouses, ports, intermodal terminals, and air freight hubs.Read 4 Oct 2026 · inboundconnect.com
Documents
The platform supports advance electronic document exchange to reduce paperwork and arrival delays.Read 4 Oct 2026 · inboundconnect.com
Documents and identification
The platform supports digital document management and automated visitor identification with logs of site check-ins and check-outs.Read 4 Oct 2026 · inboundconnect.com
Facility workflows
Facilities can configure workflows, rules, and notifications for warehouses, ports, intermodal terminals, and air freight hubs.Read 4 Oct 2026 · inboundconnect.com
Mobile app
Inbound Connect Premium includes mobile app access for drivers and dispatch teams to create, edit, and manage bookings on the go.Read 4 Oct 2026 · inboundconnect.com
Payment data
The privacy policy says Inbound Connect does not collect or store payment card information and uses a third-party payment gateway to process card payments.Read 4 Oct 2026 · inboundconnect.com
Payments
Facilities can configure ancillary charges and automatically apply charges for peak times, no-shows, or late pickups.Read 4 Oct 2026 · inboundconnect.com
Planning
The system shows facilities which truck is arriving, when it is due, and what it is carrying so they can plan ahead and assign time slots.Read 4 Oct 2026 · inboundconnect.com
Premium features
Premium also includes AI-powered booking creation from uploaded paperwork, driver and vehicle management, live vessel schedule updates, webhooks, single sign-on via Azure Entra ID, and a live facility capacity dashboard.Read 4 Oct 2026 · inboundconnect.com
Scheduling
Carriers can book arrival time slots in advance so facilities can plan for incoming vehicles and reduce queues.Read 4 Oct 2026 · inboundconnect.com
Security and privacy
The privacy policy says Inbound Technologies Pty Ltd manages personal information under the Australian Privacy Principles and applicable privacy laws, and uses a third-party payment gateway without collecting or storing card details.Read 4 Oct 2026 · inboundconnect.com
Setup and support
The company says implementation can go live in days and its team guides customers through setup and rollout; facilities can request a demo to learn more.Read 4 Oct 2026 · inboundconnect.com
Visitor identification
Automated visitor identification logs check-in and check-out activity and provide visibility into who is on site.Read 4 Oct 2026 · inboundconnect.com
Who it serves
The platform is presented for logistics facility operators and transport companies, including warehouses, distribution centres, ports, rail yards, and air freight facilities.Read 4 Oct 2026 · inboundconnect.com

Strong points and limits

Strong points

  • Carriers can reserve arrival slots in advance.
  • Tracks expected vehicles, arrival times, and cargo.
  • Supports electronic document exchange and check-in logs.
  • Facilities can configure charges for specified events.
  • Premium includes mobile booking management and a capacity dashboard.

Limits

  • Pricing is available on request.
  • Free account access does not establish free bookings or services.
  • Specific integration details require contacting support.

Who it suits

It suits logistics facility operators and transport companies working with warehouses, distribution centres, ports, rail yards, or air freight facilities. It is relevant where teams need scheduled arrivals, configurable site workflows, and visitor records.

Verdict

Inbound Connect coordinates arrivals, documents, site access, and facility workflows in one logistics booking system. Confirm pricing and the integrations needed for a particular facility before choosing a plan.

Where Specifiction places it

Alternatives to Inbound ConnectAll alternatives →