Docmost vs Helpable
Docmost
docmost.comHelpable
gethelpable.comSide by side
| Figure | Docmost | Helpable |
|---|---|---|
| Price from | $6/mo | $25/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 5 |
| Spec score · Knowledge base software | 8.7 (#22) | 8.9 (#10) |
| API | Docmost provides a REST API for creating, reading, updating, and deleting pages, spaces, and other resources, and labels it an enterprise feature. | The REST API uses API-key authentication and can create or update articles, read conversations and manage contacts. |
| Publishing audience | both | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. |
| Free plan | Yes | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. |
| Integrations | The homepage lists Figma, Airtable, Google Drive, Google Sheets, Miro, Loom, Typeform, Mermaid, Draw.io, and Excalidraw integrations or embeds. | Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs. |
| Product | Docmost is an open-source, enterprise-ready collaborative wiki and documentation software designed for real-time multi-user editing. | Helpable combines an AI chatbot trained on a company’s content, a live chat inbox, and a public help center. |
| SSO support | Yes | Yes |
| Support | Business includes email support, while Enterprise includes priority support. | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. |
| Version history | Yes | Yes |
Plans
Docmost
- Business$6 a month
- CommunityFree
- Business$72 a year
- EnterprisePriced on request
Helpable
- FreeFree
- Solo$25 a month
- Starter$49 a month
- Pro$149 a month
- Scale$299 a month
In their own words
Docmost
Docmost is open-source collaborative wiki and documentation software for teams editing shared material in real time. People can work on the same page with live cursors and synchronized changes. Its Bases provide table and Kanban views with properties, filters, sorts, and formulas. The editor includes Draw.io, Excalidraw, and Mermaid tools, and listed integrations or embeds include Figma, Airtable, Google Drive, Google Sheets, Miro, Loom, and Typeform. Teams can import content from Confluence, Notion, HTML, and Markdown files. AI capabilities include chat, search, writing assistance, and MCP, using cloud models or local models such as Ollama. Docmost supports web, API, and self-hosted use; its documentation says self-hosted data remains on the customer's servers. Docker Compose with PostgreSQL and Redis is the recommended installation method. Business costs $6 a month per seat, billed annually, with a 10-seat minimum. Community is open source, while Business includes email support and Enterprise priority support.