Docmost vs ProProfs Knowledge Base

Docmost is open-source collaborative wiki and documentation software for teams editing shared material in real time. People can work on the same page with live cursors and synchronized changes. Its Bases provide table and Kanban views with properties, filters, sorts, and formulas. The editor includes Draw.io, Excalidraw, and Mermaid tools, and listed integrations or embeds include Figma, Airtable, Google Drive, Google Sheets, Miro, Loom, and Typeform. Teams can import content from Confluence, Notion, HTML, and Markdown files. AI capabilities include chat, search, writing assistance, and MCP, using cloud models or local models such as Ollama. Docmost supports web, API, and self-hosted use; its documentation says self-hosted data remains on the customer's servers. Docker Compose with PostgreSQL and Redis is the recommended installation method. Business costs $6 a month per seat, billed annually, with a 10-seat minimum. Community is open source, while Business includes email support and Enterprise priority support.

ProProfs Knowledge Base creates public or private knowledge bases, manuals, documentation, and help centers. Its editor supports images, video, revision history, file management, version control, and single sourcing; Word documents, PDFs, and PowerPoints can be imported. AI features cover writing, search, translation, SEO optimization, step-by-step guide creation, article suggestions, and reporting. Authors can customize themes, fonts, CSS and HTML, use custom domains, and create multiple help sites or brands. Access controls include private sites, password protection, folder restrictions, conditional content, and IP restrictions; authentication options include SSO, SAML, and JWT. Reports cover article performance, search trends, failed searches, and author activity. It is accessible on laptops, tablets, and phones, and the mobile experience works without installing an app. The free plan supports one author and up to 25 pages. The pricing note lists paid plans from $0.99/user/mo (annual); the Essentials plan is also listed at $49 per author per month with annual billing and a 50-user minimum. Other listed plans include Business at $69 per author/month and Business Complete Elite at $79 per author/month, both with annual billing.