| Price from | $75/mo | $25/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 5 |
| Spec score · Knowledge base software | 8.2 (#58) | 8.9 (#10) |
| Publishing audience | both | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. |
| Content analytics | Yes | Yes |
| Free plan | Yes | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. |
| Integrations | Plans include authentication integrations for LDAP, AD, Keycloak, and CAS. | Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs. |
| Product | Documize is self-hosted knowledge management software for docs, wikis, templates, approvals, and analytics. | Helpable combines an AI chatbot trained on a company’s content, a live chat inbox, and a public help center. |
| SSO support | Yes | Yes |
| Support | The pricing page lists email, Zoom, and phone product support; its FAQ says support is provided by email and web meetings, with phone available when required. | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. |
| Version history | Yes | Yes |
