DocuPost vs PostPilot
DocuPost
docupost.com
PostPilot
postpilot.comSide by side
| Figure | DocuPost | PostPilot |
|---|---|---|
| Price from | $9.95/mo | $82.50/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 7 |
| Spec score · Direct Mail Automation Software | 9.1 (#2) | 8.6 (#5) |
| API | The Send Letter API is a POST endpoint at app.docupost.com/api/1.1/wf/sendletter authenticated with an account API token. | PostPilot says it offers an open API to connect data from other systems to direct mail campaigns. |
| Company legal name | Crunchbase lists the legal name as DocuPost, LLC and operating status as active. | Crunchbase identifies the legal name as PostPilot, Inc. and operating status as active. |
| Integrations | Listed integrations are Zapier, Clio, FileVine, HubSpot, QuickBooks Online, Xero and Google Docs. | The integration directory lists 14 integrations and highlights Shopify, Klaviyo, Attentive, Postscript, Yotpo, Orita, Swym, StayAI, Skio, Smile and Digioh. |
| Support | Premium includes priority support ticket access, while Enterprise includes dedicated customer support. | The site lists [email protected] as its support contact. |
| What it does | DocuPost lets businesses upload or compose letters, postcards and checks online for printing, stamping and USPS mailing. | PostPilot is a direct-mail marketing platform for ecommerce brands that sends personalized postcards, catalogs and handwritten cards across acquisition, retargeting and retention. |
Plans
DocuPost
- FreeFree
- Letters$0.95, paid once
- Postcards$0.99, paid once
- Checks$2, paid once
- Premium$9.95 a month
- Enterprise$99.95 a month
PostPilot
- FreeFree
- Growth$82.50 a month
- Growth Services$82.50 a month
- Pro$419 a month
- Pro Services$419 a month
- EnterprisePriced on request
- Enterprise ServicesPriced on request
In their own words
DocuPost
DocuPost lets users upload or compose documents online and have letters, postcards, and checks printed and mailed. Letters can be sent individually or in bulk, in black-and-white or color and single- or double-sided, with mail-merge tokens. The letter service accepts documents up to 500 pages. Mailing options include USPS First Class, Standard Class, international mail, Certified Mail, return receipts, and Priority Mail Express, described as arriving in as little as 1–2 days. Tracking options include USPS Tracking, Certified Mail, Priority Mail, and return receipts. DocuPost describes its letter service as HIPAA-compliant with a signed BAA, while its privacy policy says it cannot guarantee the safety or security of personal information. Listed integrations include Zapier, Clio, FileVine, HubSpot, QuickBooks Online, Xero, Google Docs, and a developer API. The Free plan has no send limits but charges per mailpiece, includes DocuPost branding on cover letters, and retains documents for 90 days. Premium costs $9.95 a month; Enterprise costs $99.95 a month.
PostPilot
PostPilot is a direct mail platform for ecommerce brands using postcards and catalogs to acquire, retarget, and retain customers. Campaigns cover prospecting, retargeting, abandoned carts, loyalty, subscriptions, winback, and retail. MailMatch links email addresses with physical mailing addresses. AcquisitionAI helps find lookalike prospects, while SiteMatch retargets anonymous site browsers. Reporting includes real-time dashboards, holdout-tested iROAS measurement, and cross-channel attribution. Listed integrations include Shopify, Klaviyo, Yotpo, Attentive, Omnisend, Recharge, Loyalty Lion, and Loop Subscriptions; an open API can connect other systems to campaigns. PostPilot automatically tracks Shopify customers who receive a postcard or handwritten card for 60 days. There is no sending minimum. The free plan has no platform cost, but postcards and postage are paid separately. Growth costs $82.50 a month with annual billing; monthly billing is 99 USD per month. Its AI prospecting data fee is $0.07. Pro costs $419 a month with annual billing, and Enterprise pricing is custom.