Skip to content
SPECIFICTION
Get listed

DocuPost

docupost.com

From $9.95/mo Free plan WebAPI
Visit docupost.com
Spec score 9.1 #2 of 28 in Direct Mail Automation Software

What it is

DocuPost lets users upload or compose documents online and have letters, postcards, and checks printed and mailed. Letters can be sent individually or in bulk, in black-and-white or color and single- or double-sided, with mail-merge tokens. The letter service accepts documents up to 500 pages. Mailing options include USPS First Class, Standard Class, international mail, Certified Mail, return receipts, and Priority Mail Express, described as arriving in as little as 1–2 days. Tracking options include USPS Tracking, Certified Mail, Priority Mail, and return receipts. DocuPost describes its letter service as HIPAA-compliant with a signed BAA, while its privacy policy says it cannot guarantee the safety or security of personal information. Listed integrations include Zapier, Clio, FileVine, HubSpot, QuickBooks Online, Xero, Google Docs, and a developer API. The Free plan has no send limits but charges per mailpiece, includes DocuPost branding on cover letters, and retains documents for 90 days. Premium costs $9.95 a month; Enterprise costs $99.95 a month.

Spec sheet

What it does
DocuPost lets businesses upload or compose letters, postcards and checks online for printing, stamping and USPS mailing.Read 14 Oct 2026 · docupost.com
API
The Send Letter API is a POST endpoint at app.docupost.com/api/1.1/wf/sendletter authenticated with an account API token.Read 14 Oct 2026 · help.docupost.com
Integrations
Listed integrations are Zapier, Clio, FileVine, HubSpot, QuickBooks Online, Xero and Google Docs.Read 14 Oct 2026 · docupost.com
Privacy
The privacy policy says DocuPost uses commercially reasonable methods to protect personal information but cannot guarantee its safety or security.Read 30 Sep 2026 · docupost.com
Support
Premium includes priority support ticket access, while Enterprise includes dedicated customer support.Read 30 Sep 2026 · docupost.com
Headquarters
Johnston, Iowa, United StatesRead 28 Sep 2026 · docupost.com
Company
The about page identifies David Nelson as CEO and founder; the privacy policy identifies the operator as Nelson Ventures, LLC doing business as DocuPost, LLC, an Iowa LLC.Read 30 Sep 2026 · docupost.com
API inputs
Letter API requests accept PDF URLs up to 10 MB or raw HTML in the request body up to 9,000 characters.Read 14 Oct 2026 · help.docupost.com
API testing limit
Test letters must be cancelled within one hour to prevent mailing and obtain an automatic refund.Read 14 Oct 2026 · help.docupost.com
Bulk mailing
DocuPost supports bulk and mail-merge recipient mailings and says it handles 10,000-plus recipient mailings.Read 14 Oct 2026 · docupost.com
Checks
Premium customers can mail business checks with a logo and secure check stock.Read 14 Oct 2026 · docupost.com
Company legal name
Crunchbase lists the legal name as DocuPost, LLC and operating status as active.Read 14 Oct 2026 · crunchbase.com
Company location and size
Crunchbase places the company in Waterloo, Iowa, while LinkedIn lists 11–50 employees and private ownership.Read 14 Oct 2026 · crunchbase.com
Company scale
DocuPost says it serves more than 100,000 customers and has sent millions of mailings.Read 14 Oct 2026 · docupost.com
Document limit
The letter service supports documents up to 500 pages.Read 30 Sep 2026 · docupost.com
Documentation
The help center documents account administration, billing, retention, checks, integrations and separate letter and postcard API guides.Read 14 Oct 2026 · help.docupost.com
Founder
DocuPost's About page identifies David Nelson as CEO and founder.Read 14 Oct 2026 · docupost.com
HIPAA
DocuPost says healthcare users can enable HIPAA functionality by signing a Business Associate Addendum.Read 14 Oct 2026 · help.docupost.com
Hosted service
The Terms describe a web and app-based hosted service where users upload documents or checks for mailing.Read 14 Oct 2026 · docupost.com
Independent review rating
Rating on Trustpilot: 4.2 out of 5 from 116 reviews.Read 14 Oct 2026 · trustpilot.com
Letters
Letters support black-and-white or color printing, single- or double-sided output and USPS Standard, First Class and Priority options.Read 14 Oct 2026 · docupost.com
Limit: bulk pricing
A G2 reviewer says pricing is higher than desired for bulk mailing because it is oriented toward individual pieces.Read 14 Oct 2026 · g2.com
Limit: delivery and support
Trustpilot complaints cite delayed or unreadable mail, slow responses and reliance on an AI support bot.Read 14 Oct 2026 · trustpilot.com
Limit: formatting
G2 reviewers report rigid templates, limited postcard address-side spacing controls and occasional interface complexity.Read 14 Oct 2026 · g2.com
Mail options
Letter options include USPS First Class, Standard Class, international mail, Certified Mail, return receipts, and Priority Mail Express delivery stated as as little as 1–2 days.Read 30 Sep 2026 · docupost.com
Notable news: OEM partnership
The PDF Association reported on May 11, 2026 that callas software announced DocuPost as a new OEM partner for PDF processing.Read 14 Oct 2026 · pdfa.org
PDF processing limitation
The OEM announcement says DocuPost previously encountered difficult real-world PDF quality problems and rasterization could reduce quality and create print-partner issues.Read 14 Oct 2026 · pdfa.org
Postcard API
The Send Postcard API is a POST endpoint at app.docupost.com/api/1.1/wf/sendpostcard using an API token and front/back PNG images sized 1875 by 1275 pixels.Read 14 Oct 2026 · help.docupost.com
Postcards
Postcards use glossy, UV-coated stock with full-color printing and customizable designs.Read 14 Oct 2026 · docupost.com
Praise: convenience and price
Trustpilot reviewers describe the service as convenient, easy to use, low priced per page and producing good print quality.Read 14 Oct 2026 · trustpilot.com
Praise: ease and time savings
Reviewers repeatedly praise the intuitive interface, quick document sending and avoiding trips to the post office.Read 14 Oct 2026 · g2.com
Privacy limitation
DocuPost's privacy policy says it uses commercially reasonable safeguards but cannot guarantee complete security of transmitted information.Read 14 Oct 2026 · docupost.com
Retention
Document previews are retained for 90 days by default, with configurable retention from 90 to 1,095 days.Read 14 Oct 2026 · help.docupost.com
Security and compliance
DocuPost describes its letter service as HIPAA-compliant with a signed BAA.Read 30 Sep 2026 · docupost.com
Security controls
Account security includes password changes, two-factor authentication and optional HIPAA Business Associate Agreement workflows.Read 14 Oct 2026 · help.docupost.com
Service
DocuPost lets users upload or compose documents online and have letters, postcards, and checks printed and mailed.Read 30 Sep 2026 · docupost.com
Tracking
The service offers USPS tracking, Certified Mail, Priority Mail and return-receipt options.Read 14 Oct 2026 · docupost.com
Volume
The pricing page says the Free plan has no send limits, while the about page says DocuPost has no minimums and can handle virtually any volume.Read 30 Sep 2026 · docupost.com
Who it serves
The maker describes DocuPost as serving businesses from Fortune 500 companies to startups and freelancers, with individual and high-volume mailing use cases.Read 30 Sep 2026 · docupost.com

Plans and prices

Free Free $0/mo 1 user · letters and postcards · no send limits · per-mailpiece charges · DocuPost branding · 90-day mailing retention Read 14 Oct 2026 · docupost.com
Letters $0.95, paid once 30¢ per B&W page · 40¢ per color page · 23¢ First Class upgrade · $10 Certified Mail upgrade · $19 Priority Mail upgrade · $2.10 international fee Read 14 Oct 2026 · docupost.com
Postcards $0.99, paid once Glossy stock · full color · UV-resistant · 4x6 included · 6x9 upgrade for 15¢ · $2.10 international fee Read 14 Oct 2026 · docupost.com
Checks $2, paid once 50¢ per attachment page · custom check logo · secure check stock · requires Premium Read 14 Oct 2026 · docupost.com
Premium $9.95 a month $9.95/mo Everything in Free · check mailing for U.S. businesses · up to 25 users · custom envelope logo · branding removal · retention controls · priority support tickets Read 14 Oct 2026 · docupost.com
Enterprise $99.95 a month $99.95/mo Everything in Premium · up to 50 users · expedited fulfillment · audit log · granular permissions · dedicated support Read 14 Oct 2026 · docupost.com

Every DocuPost plan and price →

Strong points and limits

Strong points

  • Sends letters, postcards, and checks
  • Supports documents up to 500 pages
  • Free plan has no send limits
  • Lists API and multiple integrations
  • Letter service includes a signed BAA

Limits

  • Free plan charges per mailpiece
  • Free plan adds branding to cover letters
  • Free plan retention is 90 days
  • Check mailing requires DocuPost Premium

Who it suits

DocuPost suits businesses and individuals who need to send occasional or high-volume physical mail from online documents. Its listed plans include mailing for letters and postcards, with check mailing available through Premium and Enterprise options.

Verdict

DocuPost details its mail formats, delivery choices, and pricing by plan and mailpiece. Readers should account for per-piece charges on the Free plan and its branding and retention limits.

Where Specifiction places it

Alternatives to DocuPostAll alternatives →