DocuWare vs FileHold

DocuWare captures business information, automates document workflows, and keeps documents in centralized archives. It can capture material from scanners, email, Microsoft Teams, file imports, print streams, and other sources, with indexing and barcode recognition. Users can build workflows with drag-and-drop tools, automate recurring tasks and approvals, set deadlines, and follow progress in a dashboard. Search covers document content and indexed metadata, while versioning tracks document histories. DocuWare is offered as cloud SaaS, on-premises, or hybrid deployment. The maker says cloud and on-premises share a code base and feature parity; cloud subscriptions include complete functionality, with pricing based on users and storage. Integrations include 500 applications, with iPaaS connectors to more than 1,000 cloud applications and a REST-based platform service. Cloud documents use AES-256 encryption, traffic uses HTTPS with TLS, and data is triply mirrored, including a second copy elsewhere in the same region. Pricing is listed from $30/user/mo, and a free trial is available. Some on-premises capabilities may require additional licenses.

FileHold is a document management system for capturing, organizing, storing, locating, and managing business documents and records. It includes version control, metadata capture, user roles and security, search, audit logs, links between documents, and web access. Records retention and disposition tools support records management, while document workflows cover review and approval. For scanning and imaging, FileHold lists SmartSoft Capture. Named integrations include Microsoft Office, SharePoint, Salesforce, SAP, QuickBooks, Adobe Acrobat Sign, and DocuSign. Its web services API can create library objects, connect documents with metadata, and manage memberships; the maker says API tools and documentation are free. Deployment can be on a customer server or private cloud, or hosted by FileHold in an Azure facility in a country the customer chooses. Clients include browsers, a Windows desktop application, Safari on Mac, and mobile apps for current iOS and Android versions. Pricing is by quote, with no free plan. The two-week trial covers up to 10 users and requires a pre-installation session with a sales consultant.