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SPECIFICTION
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Dollu CCaaS vs Exotel Contact Center

Dollu CCaaS

dollu.com

Exotel Contact Center

next.exotel.com

Side by side

FigureDollu CCaaSExotel Contact Center
Price from——
Free plan——
Free trial——
Open source——
WebYesYes
iOS—Yes
Android—Yes
APIYesYes
Self-hosted—Yes
Plans published13
Spec score · Communications Platforms as a Service7.7 (#11)7.6 (#12)
Founded20162011
HeadquartersNoida, IndiaBengaluru, Karnataka, India
IntegrationsThe browser agent desktop can embed in Salesforce, Microsoft Dynamics, Zendesk, ServiceNow, HubSpot, Freshdesk and Zoho; the specifications also list a REST API.Exotel says its contact center integrates with most CRMs, helpdesk software, messaging apps, and other business-critical tools.

Plans

Dollu CCaaS

  • Cloud Contact Centre (CCaaS)Priced on request

Dollu CCaaS pricing →

Exotel Contact Center

  • XPrimePriced on request
  • XProPriced on request
  • XTRMPriced on request

Exotel Contact Center pricing →

In their own words

Dollu CCaaS

Dollu CCaaS has no write-up on Specifiction yet; its figures are above.

Visit dollu.com

Exotel Contact Center

Exotel Contact Center has no write-up on Specifiction yet; its figures are above.

Visit next.exotel.com