Dolooma Job Management System vs Towbook
Dolooma Job Management System
dolooma.com
Towbook
towbook.comSide by side
| Figure | Dolooma Job Management System | Towbook |
|---|---|---|
| Price from | — | $109/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 5 |
| Spec score · Towing Software | 7.6 (#18) | 8.7 (#4) |
| Headquarters | Seaside, Oregon, United States | Port Huron, Michigan, United States |
| Security | The FAQ says data at rest and in transit is protected with 256-bit encryption and lists GDPR, CCPA, CPRA, VCDPA, CPI and NYPA compliance. | Towbook says it uses SSL encryption for many services, account-access verification and recurring reviews of security practices. |
| Support | The SLA lists support hours as 5 AM–7 PM Monday through Sunday Pacific time, initial response within one hour and best-effort resolution within 24–48 hours. | Towbook states that phone and email support operate 24 hours a day, 365 days a year. |
Plans
Dolooma Job Management System
- Custom pricingPriced on request
Towbook
- Basic$109 a month
- Professional$209 a month
- Ultimate+$319 a month
- Enterprise$429 a month
- Enterprise+Priced on request
In their own words
Dolooma Job Management System
Dolooma Job Management System is software for towing and roadside assistance operations. It manages dispatches, live job status, and third-party roadside requests, with assignments based on driver location, availability, and expertise. The driver app supports notifications, GPS directions, status updates, expense logging, incident reports with photos, and chat. Checklists and stored videos, images, and documents provide job evidence for audits and claims. Dolooma aggregates job information into performance and revenue reports and calculates payroll for hourly, salaried, and job-based structures. Integrations include Paychex, ADP, QuickBooks, Square, Stripe, Salesforce, HubSpot, Zoho, Samsara, GeoTab, Twilio, Microsoft 365, Google Workspace, and UPS, among others. REST API access, webhooks, MCP support, and CSV, Excel, XML, or JSON imports are listed. It runs on Android, iOS, web, and API. Pricing is on request.
Towbook
Towbook is cloud-based software for towing, roadside, and impound operations. Its web system manages dispatching, invoicing, vehicle inventory, impounds, liens, and auctions. Dispatch workflows cover accepting and assigning calls, following job progress, and managing vehicles. Digital dispatching and email processing receive calls from listed motor clubs and organizations including AAA, Agero, Allstate, Geico, Progressive, and Tesla. GPS integrations include Azuga, DriverLocate, Samsara, US Fleet Tracking, Verizon Connect, and Webfleet; accounting connects to QuickBooks Desktop or Online. Drivers can attach geocoded photos, collect customer signatures, create damage reports, and send receipts by email or text. Android and iPhone apps are available, and the maker says they can be used on as many devices as desired at no extra fee. The trial lasts 30 days, includes the full feature suite, and requires no credit card. Plans start at $109/mo, with no free plan. Monthly completed-call limits vary by plan, and each additional 1,000 calls above a plan limit costs $149.