Dolooma Job Management System
dolooma.com
What it is
Dolooma Job Management System is software for towing and roadside assistance operations. It manages dispatches, live job status, and third-party roadside requests, with assignments based on driver location, availability, and expertise. The driver app supports notifications, GPS directions, status updates, expense logging, incident reports with photos, and chat. Checklists and stored videos, images, and documents provide job evidence for audits and claims. Dolooma aggregates job information into performance and revenue reports and calculates payroll for hourly, salaried, and job-based structures. Integrations include Paychex, ADP, QuickBooks, Square, Stripe, Salesforce, HubSpot, Zoho, Samsara, GeoTab, Twilio, Microsoft 365, Google Workspace, and UPS, among others. REST API access, webhooks, MCP support, and CSV, Excel, XML, or JSON imports are listed. It runs on Android, iOS, web, and API. Pricing is on request.
Spec sheet
- Audience
- Dolooma describes the system as built for towing and roadside operations, including small businesses and large multi-location fleets.Read 9 Oct 2026 · dolooma.com
- API
- Dolooma describes REST API access, webhooks, MCP support and imports from CSV, Excel, XML or JSON.Read 9 Oct 2026 · dolooma.com
- Integrations
- The integrations page lists Paychex, ADP, QuickBooks, Square, Stripe, Salesforce, HubSpot, Zoho, Samsara, GeoTab, Twilio, Microsoft 365, Google Workspace and UPS, among others.Read 9 Oct 2026 · dolooma.com
- Security
- The FAQ says data at rest and in transit is protected with 256-bit encryption and lists GDPR, CCPA, CPRA, VCDPA, CPI and NYPA compliance.Read 9 Oct 2026 · dolooma.com
- Support
- The SLA lists support hours as 5 AM–7 PM Monday through Sunday Pacific time, initial response within one hour and best-effort resolution within 24–48 hours.Read 9 Oct 2026 · dolooma.com
- Headquarters
- Seaside, Oregon, United StatesRead 28 Sep 2026 · dolooma.com
- Availability
- The SLA promises 99.9% software availability, excluding scheduled maintenance and circumstances beyond Dolooma’s control.Read 9 Oct 2026 · dolooma.com
- Company location
- Dolooma lists Seaside, Oregon 97138 as its location.Read 9 Oct 2026 · dolooma.com
- Job management
- The Job Management System handles dispatches, live job status tracking and third-party requests for roadside assistance businesses.Read 9 Oct 2026 · dolooma.com
- Mobile app
- The driver app provides job notifications, GPS directions, job status updates, expense logging, incident reporting with photo uploads and chat.Read 9 Oct 2026 · dolooma.com
- Payroll and reporting
- Dolooma says it aggregates job data for performance and revenue reports and payroll calculations across hourly, salaried and job-based pay structures.Read 9 Oct 2026 · dolooma.com
- Scheduling
- It can assign jobs based on driver location, availability and expertise.Read 9 Oct 2026 · dolooma.com
- SSO
- Dolooma says its system supports Single Sign-On with identity management.Read 9 Oct 2026 · dolooma.com
- Validation
- Job validation includes checklists and storage of job evidence such as videos, images and documents for audits and claims.Read 9 Oct 2026 · dolooma.com
Plans and prices
Strong points and limits
Strong points
- Dispatches towing and roadside jobs
- Assigns work using driver availability and expertise
- Driver app includes GPS, reporting, and chat
- Stores evidence for audits and claims
- Supports REST API, webhooks, and data imports
Limits
- Pricing is available only on request
- Availability excludes scheduled maintenance and uncontrollable events
Who it suits
It suits towing and roadside businesses, from small operators to large multi-location fleets, that need dispatch, field work, billing, and accounting integrations.
Verdict
Dolooma combines dispatch, driver operations, validation, payroll reporting, and integrations in one towing-focused system. Buyers should request customized pricing and confirm operational requirements against the listed platform and SLA terms.
Where Specifiction places it
- Towing Software#18 of 277.6