Donorbox vs Zeffy
Donorbox
donorbox.org
Zeffy
zeffy.comSide by side
| Figure | Donorbox | Zeffy |
|---|---|---|
| Price from | $80/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Nonprofit Payment Processing Software | 9.2 (#1) | 8.1 (#15) |
| Spec score · Nonprofit Online Donation Software | 9.1 (#1) | 8.1 (#14) |
| Spec score · Donation Management | 9.2 (#1) | 8.1 (#12) |
| Spec score · Fundraising Software | 9.2 (#1) | 8.1 (#12) |
| Spec score · Nonprofit Fundraising Software | 9.1 (#2) | 8.1 (#19) |
| Spec score · Nonprofit Fundraising and Donor Management Software | 9.1 (#1) | 8.1 (#10) |
| Company facts | LinkedIn lists Alexandria, Virginia headquarters, 51-200 employees and a 2014 founding year. | LinkedIn lists Zeffy as a privately held Montreal software company with 51–200 employees. |
| Documentation | The help center is organized into account, payment, donation, form, integration, security, GDPR, kiosk, membership, text-to-give, peer-to-peer, events, stock, AI and CRM categories. | The help center documents campaign setup, reporting, CRM, finance, integrations, API usage, legal topics and Tap to Pay troubleshooting. |
| Founded | 2014 | G2 lists Zeffy's founding year as 2017. |
| Headquarters | Alexandria, Virginia, United States | Montréal, Quebec, Canada |
| Integrations | Official integrations include Salesforce, Blackbaud, HubSpot, Rock RMS, Bloomerang, Kindful, Little Green Light, Neon One, Salsa and Planning Center. | Zeffy connects with more than 1,000 tools through native integrations, Zapier, viaSocket, QuickBooks, a public API, and webhooks. |
| Payment methods | Stripe and PayPal integrations support 52-plus currencies and methods including Apple Pay, Google Pay, Amazon Pay, Venmo, ACH, SEPA, iDEAL, Bancontact, BACS and PADs. | Zeffy accepts cards, Apple Pay, Google Pay and certain bank-transfer methods, with payment currency determined by the nonprofit account country. |
| Peer-to-peer | Supporters can launch personalized peer-to-peer campaign pages and send the money raised directly to the organization. | Peer-to-peer campaigns give supporters customizable fundraising pages, leaderboards and progress thermometers. |
| Praise: support | Trustpilot reviewers repeatedly praise fast, courteous and thorough customer support responses. | GetApp reviewers commonly describe support as fast, friendly and knowledgeable, sometimes responding within hours or the same day. |
| Purpose | Donorbox provides fundraising tools for nonprofit organizations. | Zeffy is a free fundraising and donor-management platform built exclusively for nonprofits. |
| Rating on G2 | 4.6 out of 5 from 1,529 reviews | 4.9 out of 5 from 2,608 reviews |
| Rating on GetApp | 4.8 out of 5 from 631 reviews | 4.8 out of 5 from 498 reviews |
| Rating on Google Play | 3.3 out of 5 from 37 reviews | 3.9 out of 5 from 25 reviews |
| Rating on Trustpilot | 4.3 out of 5 from 106 reviews | 4.7 out of 5 from 567 reviews |
| Support | Premium includes 24/7 priority support, an Enterprise Customer Success Manager, and guided onboarding. | Zeffy offers a weekly live demo hosted by its support team, a prerecorded demo, and a searchable knowledge base. |
Plans
Donorbox
- StandardFree
- Donorbox Live Kiosk (Standard/Pro first device)$80 a month
- Pro$150 a month
- PremiumPriced on request
In their own words
Donorbox
Donorbox provides fundraising tools for nonprofit organizations, including customizable donation forms that can be embedded on an organization’s website. Listed formats include donation pages, recurring donations, peer-to-peer fundraising, crowdfunding, memberships, events, and text-to-give. QuickDonate lets donors save payment information for repeat giving. Donorbox says checkout supports 52+ currencies and 15 languages, and its donor CRM features include segmentation and giving insights. Listed integrations include Salesforce, Blackbaud, HubSpot, Mailchimp, QuickBooks, WordPress, Stripe, and PayPal; API access is listed on Pro. Payment options through Stripe and PayPal include Apple Pay, Google Pay, Amazon Pay, Venmo, ACH, SEPA, iDEAL, Bancontact, BACS, and PADs. Donorbox says it is PCI DSS Level 1 compliant and has SOC 2 Type I and Type II certifications. It also says payment data is tokenized and credit card information is not stored on its servers. Standard is free, with platform fees of 2.95%–3.95% and payment processing fees applying. Pro costs $150 a month, with platform fees of 1.75%–2% and processing fees applying.
Zeffy
Zeffy is a fundraising and donor-management platform for nonprofits, available on Android, iOS, and the web. It brings donation forms and recurring gifts together with event ticketing, peer-to-peer campaigns, memberships, auctions, raffles, eCommerce, donor management, and in-person payments. Nonprofits pay no platform, transaction, or credit-card fees; optional donor tips fund the service. Ticketing includes multiple ticket types, capacity limits, attendee questions, QR-code check-in, free registration, and pay-what-you-can tickets. The mobile app accepts cards, Apple Pay, and Google Pay on iPhone and Android without a physical reader. Zeffy connects to more than 1,000 tools through native integrations, Zapier, viaSocket, QuickBooks, a public API, and webhooks. Stripe manages payments, and Zeffy says it does not store or process card information. Access is limited to eligible nonprofits and registered charities in the United States, Canada, the United Kingdom, Ireland, Australia, or Germany that have an organization bank account; personal fundraising is not supported. The Free plan is free.