DonorDock vs EverTrue
DonorDock
donordock.comEverTrue
evertrue.comSide by side
| Figure | DonorDock | EverTrue |
|---|---|---|
| Price from | $40/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 2 |
| Spec score · Donor Management Software | 8.9 (#2) | 8.1 (#11) |
| Audience | DonorDock says it was designed for small and midsized nonprofits, especially teams with limited resources whose staff wear many hats. | EverTrue describes its hosted fundraising services as serving K–12 schools, colleges, universities, nonprofits, and other entities. |
| Company history | DonorDock says co-founders Matt Bitzegaio and Andrew Lutgen created the company in 2017. | EverTrue says it was founded in 2010 by Brent Grinna. |
| Founded | LinkedIn lists DonorDock as founded in 2017, and the company says Matt Bitzegaio and Andrew Lutgen created it that year. | 2010 |
| Headquarters | West Fargo, North Dakota, United States | Boston, Massachusetts, United States |
| Integrations | The integration directory lists more than 100 tools and includes Stripe, PayPal, QuickBooks Online, Eventbrite, GoFundMe Pro, OneCause, Zapier, Mailchimp, Google tools, and many others. | Named integrations include Eventbrite, Emma, Graduway, ThankView, Hustle, Windfall, Facebook, LinkedIn and Zillow. |
| Praise: usability and support | Reviewers repeatedly describe DonorDock as intuitive and easy to use, while praising responsive customer support and straightforward onboarding. | Capterra reviewers repeatedly praise ease of use, responsive customer success and close collaboration on requested features. |
| Rating on Capterra | 4.8 out of 5 from 33 reviews | 4.8 out of 5 from 63 reviews |
| Rating on G2 | 4.8 out of 5 from 153 reviews | 4.6 out of 5 from 253 reviews |
| Rating on GetApp | 4.8 out of 5 from 33 reviews | 4.8 out of 5 from 63 reviews |
| Security | DonorDock states that it has SOC 2 Type II and PCI DSS compliant infrastructure, TLS 1.2+ encryption, Stripe tokenization, isolated databases, and encrypted data at rest. | EverTrue says it takes reasonable administrative and technical steps to protect personal data, while noting it cannot guarantee absolute security. |
| Support | Support is included through a Training Academy, help articles, chat and email help desk, and live group training and Q&A sessions. | EverTrue’s terms provide email support Monday through Friday, 8 a.m. to 5 p.m. Eastern Time during the subscription term. |
| What it does | DonorDock is an all-in-one nonprofit CRM combining donor records, online giving, email and text outreach, automation, and reporting. | EverTrue provides advancement, fundraising, alumni-engagement, prospect-research and donor-outreach software for educational institutions and nonprofits. |
Plans
DonorDock
- ONE$500 a month
- Additional 1,000 text credits$19, paid once
- Additional user$40 a month
- Additional 10,000 emails$45, paid once
- ONE$500 a year
- Premium onboarding$3,800, paid once
EverTrue
- EverTrue alumni relationsPriced on request
- EverTrue productsPriced on request
In their own words
EverTrue
EverTrue is alumni relations software for educational institutions that need to track and communicate with alumni. Profiles can combine information about Facebook engagement, event attendance, career progress, interests and giving. Users can segment alumni with more than 80 filters, while dynamic engagement scores track interactions with Facebook pages and posts. TrueView adds career information and job changes to profiles. The product also supports event and volunteer management, with mobile access to alumni information. Named integrations include Eventbrite, Emma, Graduway, ThankView and Hustle; CRM integrations include Salesforce, Blackbaud CRM, Raiser’s Edge NXT, Workday, Peoplesoft and Jenzabar. Access is available on Android, iOS and web. EverTrue says it takes reasonable administrative and technical steps to protect personal data but cannot guarantee absolute security. It also says Google API data is not shared with AI models or used to train generalized AI or machine-learning models. Pricing is on request, and each product has its own price point. The company was founded in 2010 and is headquartered in Boston.