DonorDock vs Trail Blazer
DonorDock
donordock.comTrail Blazer
trailblz.comSide by side
| Figure | DonorDock | Trail Blazer |
|---|---|---|
| Price from | $40/mo | $50/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 5 |
| Spec score · Donor Management Software | 8.9 (#2) | 8.1 (#12) |
| Spec score · Nonprofit CRM Software | 9.0 (#3) | 8.1 (#15) |
| Company history | DonorDock says co-founders Matt Bitzegaio and Andrew Lutgen created the company in 2017. | The company says it purchased the Trail Blazer package from Aspen Software in 2002 and launched Non-Profit Manager in 2007. |
| Documentation | The Help Center covers reporting, contacts, imports, transactions, communications, forms, boards, automations, integrations, and settings with step-by-step guides. | The download center advertises more than 280 step-by-step knowledge-base articles. |
| Integrations | The integration directory lists more than 100 tools and includes Stripe, PayPal, QuickBooks Online, Eventbrite, GoFundMe Pro, OneCause, Zapier, Mailchimp, Google tools, and many others. | The site identifies Vanco Payment Solutions for mobile giving and optional text-to-give features. |
| Product | DonorDock is an all-in-one donor management platform for nonprofits that combines donor records, online giving, outreach, automations, and reporting. | Trail Blazer offers software for political campaigns, nonprofit donor management, and PACs. |
| Rating on Capterra | 4.8 out of 5 from 33 reviews | 4.4 out of 5 from 71 reviews |
| Rating on G2 | 4.8 out of 5 from 153 reviews | 4.3 out of 5 from 14 reviews |
| Rating on GetApp | 4.8 out of 5 from 33 reviews | 4.4 out of 5 from 71 reviews |
| Rating on Software Advice | 4.8 out of 5 from 33 reviews | 4.4 out of 5 from 71 reviews |
| Rating on TrustRadius | 8.7 out of 10 from 8 reviews | 0 out of 10 from 0 reviews |
| Security | DonorDock states that it has SOC 2 Type II and PCI DSS compliant infrastructure, TLS 1.2+ encryption, Stripe tokenization, isolated databases, and encrypted data at rest. | The campaign features page says Trail Blazer meets Payment Card Industry (PCI) Security Standards. |
| Support | Support is included through a Training Academy, help articles, chat and email help desk, and live group training and Q&A sessions. | The pricing page includes free training and technical support; the download center lists toll-free support at 866-909-8700. |
| What it does | DonorDock is an all-in-one nonprofit CRM combining donor records, online giving, email and text outreach, automation, and reporting. | Trail Blazer provides campaign, nonprofit fundraising and PAC management software covering donor, voter and volunteer data. |
Plans
DonorDock
- ONE$500 a month
- Additional 1,000 text credits$19, paid once
- Additional user$40 a month
- Additional 10,000 emails$45, paid once
- ONE$500 a year
- Premium onboarding$3,800, paid once
Trail Blazer
- Non-Profit Manager$50 a month
- Non-Profit Manager (small database)$50 a month
- Non-Profit Manager$100 a month
- Non-Profit Manager$100 a month
- Data conversion setup$295, paid once
In their own words
Trail Blazer
Trail Blazer offers software for political campaigns, nonprofit donor management, and PACs. Non-Profit Manager tracks donors, members, volunteers, relationships, events, grants, and memberships, and includes donor searches, online donation and event forms, thank-you letters, and document storage. Campaign features include voter segmentation, state voter records, mapping and turf cutting, canvassing, polling, and FEC reporting. Mobile Base Camp apps provide access to donor and voter records through Google Play and the Apple Store. Vanco Payment Solutions is listed for mobile giving and optional text-to-give. Nonprofit users can send unlimited mass emails to opted-in lists without separate email software. The company says customer data resides on its servers and is backed up by Trail Blazer. Pricing for the small-database Non-Profit Manager plan is $50 a month for fewer than 500 contacts, with a one-time setup fee of $295 to $495 based on record count. Another Non-Profit Manager plan starts at $100 a month for fewer than 2,500 contact records. A trial is available, but there is no free plan. Windows installation is offered; Mac or other mobile access can be arranged through support.