Donorfy vs Keela

Donorfy is a fundraising CRM for charities that brings supporter contact details, donation histories, event attendance and communications together. It supports campaign and event management, recurring giving, pledges, donation processing and Gift Aid claims. Charities can use online donation forms, automated receipts, donor segmentation and advanced reporting. Communication preference tools help manage contact choices, and Donorfy describes its contact management as GDPR-compliant. Listed integrations include JustGiving, Enthuse, Stripe, GoCardless, Mailchimp, Dotdigital and Eventbrite. The REST API is included in Professional for building integrations. Donorfy says it is certified to ISO 27001 and ISO 9001. Subscription support ranges from online resources and webinars to live chat, check-ins and a named Customer Success Manager. Essentials costs nothing for up to 250 constituents; a charity or work email is required. A free trial lasts up to 30 days and requires no payment information. Paid plans are billed monthly plus VAT, with prices based on constituent count. Billing uses peak monthly constituents, including archived records, rather than user count. Donorfy says it charges no fee for online donations; payment gateways may charge processing fees.

Keela is a web-based donor management platform for nonprofits, combining contact records, fundraising, email marketing, and reporting. Fundraising tools include custom donation forms, campaign tracking, recurring-giving prompts, smart donor asks, and automatic gift acknowledgements. Donor profiles support deduplication, relationship tracking, donor scores, and pipeline management. Teams can build customizable emails and automated workflows, organize audiences with tags and segments, and use texting services. Reporting includes customizable dashboards, real-time reports, visual summaries, presentation-ready reports, and calculated KPIs. Listed integrations include Raisely, Aplos, Stripe, QuickBooks Online, PayPal, Eventbrite, Mailchimp, SendGrid, Xero, Zapier, BitPay, and DonorSearch. Plans include unlimited forms, emails, donations, and support, but pricing scales with contact count. The annual plan for up to 1,000 contacts is $164 a month; the monthly option is $190 a month. Organizations with more than 10,000 contacts are directed to request custom pricing. Premium Care, pipelines, texting, and wealth screening are additional features; Premium Care starts at $200 per month.