DoorDash Online Ordering vs GonnaOrder

DoorDash Online Ordering gives restaurants a way to accept direct website orders and have DoorDash Dashers deliver them. Direct orders have 0% commission, and there are no monthly fees; standard payment processing fees still apply, and customers pay delivery fees. Restaurants need an active DoorDash store to use the service. Orders go into the POS system the team already uses, with integrations for more than 40 systems, including Toast, Square, Qu, and Otter. No additional hardware is required, and a setup specialist can get a restaurant live the same day. Customers can pay with saved cards, Apple Pay, Google Pay, Venmo, or PayPal. The product also includes a branded mobile app, menu management, promotions, loyalty, push notifications, and support for multiple locations. Marketplace menus synchronize across channels, and delivery customer support is included. It is listed for iOS and Android.

GonnaOrder gives restaurants and other service or retail businesses digital menus and online ordering through a website or app. Customers can browse and pay on a smartphone, PC, or tablet, or order at a table by scanning a QR code. Listed modules cover pickup, self-service, open tabs, kiosks, delivery, reservations, and loyalty programs with gift cards. Plans include online and card-present payments, till integration, order printing, multilingual menus, promotions, analytics, and a customer 360 view. The platform connects with POS systems, payment gateways, and delivery services; its Admin API supports order retrieval and custom POS or notification applications. GonnaOrder offers a free plan and a 14-day trial, with paid plans from €49/mo. The Starter plan is €49 a month and covers one venue, one module, and one sales channel per enabled module. GonnaOrder says it charges no commission per order, though payment-provider fees may apply. Without a paid subscription after the trial, a store can receive up to five orders per month while its menu remains viewable.