Doxy.me vs Tebra
Doxy.me
doxy.meTebra
tebra.comSide by side
| Figure | Doxy.me | Tebra |
|---|---|---|
| Price from | Free | $49/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 2 | 20 |
| Spec score · Healthcare software | 8.2 (#2) | 8.2 (#3) |
| Integrations | For web-based EHRs, Doxy.me documents a workflow to launch a patient's profile from a call using an EHR URL and patient identifier. | Built-in connectivity covers e-prescribing networks, PDMP, labs, payer eligibility and claims, payment processing, GoodRx and RPA data migration. |
| Product | Doxy.me is a browser-based telehealth video platform built for healthcare providers. | Tebra combines EHR, billing, scheduling, marketing, and patient communication in a platform built for private practices. |
| Security | Doxy.me states that it is HIPAA compliant, SOC 2 accredited, GDPR compliant, and CCPA compliant, and that calls and messages are encrypted. | Tebra describes controls based on HITRUST CSF, AICPA Trust Criteria and the NIST Cybersecurity Framework, with independent audits and attestations. |
| Support | The company lists a help center and support team, and its security page says support staff are trained in privacy best practices. | Tebra offers a 24/7 virtual assistant and lists Customer Care phone hours as Monday through Friday, 5 AM to 4 PM Pacific Time. |
| Who it serves | Doxy.me describes itself as a video platform for healthcare professionals and lists solo clinicians, small clinics, health systems, rural telehealth, public programs, researchers, and community health centers. | Tebra describes its platform as designed for independent healthcare practices, including physician, non-physician, and therapy practices. |
Plans
Tebra
- Patient Experience + Marketing — Non-physician$49 a month
- EHR Starter — Non-physician$99 a month
- Patient Experience + Marketing — Physician$99 a month
- EHR Starter — Physician$199 a month
- Practice Essentials — Non-Physician, low volume$199 a month
- Practice Essentials — Therapist$225 a month
- Practice Essentials — Therapist, standard$225 a month
- Practice Automation — Non-Physician, low volume$249 a month
- Practice Automation — Therapist$299 a month
- Practice Automation — Therapist, standard$299 a month
In their own words
Doxy.me
Doxy.me is a browser-based telehealth video platform for healthcare providers. Patients can join from a link without downloading an app or logging in. Listed video tools include adaptive HD video, virtual backgrounds, group calls, screen sharing, pausing a session and picture-in-picture. Premium adds a virtual waiting room, patient queue, email and SMS invitations, notifications, shared rooms and transfers between providers. Its apps include assessments, EMDR and CBT activities, file transfer, interpreter support, Stripe payments, photo capture, session recording, a scribe, teleconsent and transcripts. For web-based EHRs, a documented workflow can open a patient profile from a call using an EHR URL and patient identifier. Doxy.me says calls and messages are encrypted and lists HIPAA, SOC 2, GDPR and CCPA compliance credentials. Premium includes a business associate agreement, and group calls support up to 25 participants. A free version is available for providers starting out, using telehealth infrequently or avoiding another cost; Premium has a free trial with no credit card required. The service supports web browsers on Chrome, Safari, Firefox and Edge, plus mobile browsers on iPhone and Android.
Tebra
Tebra combines electronic health records, billing, scheduling, marketing, and patient communication for independent healthcare practices. Its EHR includes charting, scheduling, electronic prescribing, electronic labs, and telehealth. Billing tools handle claims, eligibility checks, denial management, payment posting, and patient billing. Patient Experience features can include online scheduling, reminders by text, email, or phone, digital intake forms, secure messaging, and a patient portal. Tebra also offers AI tools for clinical notes, patient calls, billing claim review, and drafting responses to patient reviews. The cloud-based service has a web platform, a desktop Practice Management application, and a mobile app listed for iPhone and iPad; its platform list also includes Android, Windows, and API access. Telehealth is not supported in the mobile app, though users can join video appointments through a mobile browser. Tebra describes integrations for labs, imaging centers, e-prescribing networks, PDMPs, insurance payers, and payment processing. Listed plans are paid per provider and range from $199 a month to $799 a month.