DRIVETHRUiQ vs Hi Auto
DRIVETHRUiQ
dtiq.com
Hi Auto
hi.autoSide by side
| Figure | DRIVETHRUiQ | Hi Auto |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| Plans published | 0 | 0 |
| Spec score · Restaurant Drive-Thru Software | 7.5 (#7) | 7.1 (#14) |
| Integrations | For customers using VIDEOiQ, DATAiQ, and DRIVETHRUiQ, the 360iQ platform combines drive-thru service-point performance with store KPIs, synchronized video, and POS data. | Hi Auto says it integrates with HME, PAR, and Xenial for audio and POS. |
| Scale | The product page says DRIVETHRUiQ is intended for operators ranging from a single high-volume restaurant to businesses with hundreds of locations. | The about page says the system operates at about 1,000 stores across three continents for more than 200 franchisees. |
| Security | DTiQ's technical overview says store-to-cloud data is encrypted and its private cloud is hosted in SSAE 16 and SOC-audited Tier 3 facilities. | The product page describes multi-layered protection, strict controls, third-party audits and certifications, and customizable privacy features, without naming specific certifications there. |
| Support | The operations manual directs customers to DTiQ support and provides a Panorama cloud-reporting support email. | Hi Auto says it provides 24/7 remote system management and support by phone, text, or email. |
In their own words
DRIVETHRUiQ
DRIVETHRUiQ is a cloud platform for drive-thru operators that provides live service information and performance analytics. Its timer screen displays service times, goal status, bottlenecks, parked cars, car counts, and alerts when targets are at risk. Operators can choose computer-vision detection to follow customer journeys, recognize car reversals, and support multi-lane layouts, or loop-based detection for simpler single- or dual-lane locations. The Panorama cloud analytics suite includes custom dashboards, more than 80 reports, hourly trends, leaderboards, anomaly alerts, and data export. A ranking screen compares stores across a district, region, or enterprise according to selected priorities. For customers using VIDEOiQ, DATAiQ, and DRIVETHRUiQ, the 360iQ platform combines drive-thru performance with store KPIs, synchronized video, and POS data. Listed POS integrations include Aloha, Brink, Clover, Oracle Simphony, QU, Revel, Square, and Toast. Hardware offerings include headsets and speaker posts, which are compatible with loop-based and vision-based installations. DRIVETHRUiQ is intended for operators ranging from a single high-volume restaurant to businesses with hundreds of locations.
Hi Auto
Hi Auto is an AI order taker for drive-thru operations at high-volume quick-service restaurants. It handles substitutions and add-ons, supports English and Spanish orders, and lets brands configure voice persona, scripts, upsells, and regional settings. When the system lacks confidence or cannot fully understand an order, trained human agents can provide input. Hi Auto says it achieves 93% order completion and 96% accuracy across about 1,000 stores.
It integrates with HME, PAR, and Xenial for audio and point-of-sale functions, and with digital confirmation boards and kitchen display systems. Deployment requires a POS system, drive-thru audio, and reliable internet; the estimated rollout from pilot to scale is 90–120 days, depending on chain size and complexity. Installation uses an audio box to connect existing headsets and POS, takes about three hours, and is remotely supported. Hi Auto says it serves more than 200 franchisees across three continents and focuses exclusively on drive-thru use cases. Pricing is on request, and the site offers a free consultation. Support is available 24/7/365.