DRIVETHRUiQ vs Xenial Drive-Thru Director
DRIVETHRUiQ
dtiq.comXenial Drive-Thru Director
xenial.comSide by side
| Figure | DRIVETHRUiQ | Xenial Drive-Thru Director |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| Plans published | 0 | 0 |
| Spec score · Restaurant Drive-Thru Software | 7.5 (#7) | 6.5 (#20) |
| Purpose | DRIVETHRUiQ gives drive-thru operators real-time performance visibility and insights to improve service speed, throughput, and profitability. | Xenial Drive-thru Director provides analytics and visualizations intended to improve drive-thru performance. |
| Reporting | Panorama is a cloud analytics suite accessible on any device, with custom dashboards, charts, more than 80 reports, hourly trends, alerts, and exports. | The Drive Thru Timing report analyzes speed of service for each drive-thru segment. |
| Security | DTiQ's technical overview says store-to-cloud data is encrypted and its private cloud is hosted in SSAE 16 and SOC-audited Tier 3 facilities. | Xenial's privacy notice says it maintains administrative, technical, and physical safeguards designed to protect personal information submitted through its sites and apps. |
| Support | The operations manual directs customers to DTiQ support and provides a Panorama cloud-reporting support email. | Xenial lists Drive-Thru Director under customer support and provides 1.800.547.4266 and [email protected] for a support contact group that includes it. |
In their own words
DRIVETHRUiQ
DRIVETHRUiQ is a cloud platform for drive-thru operators that provides live service information and performance analytics. Its timer screen displays service times, goal status, bottlenecks, parked cars, car counts, and alerts when targets are at risk. Operators can choose computer-vision detection to follow customer journeys, recognize car reversals, and support multi-lane layouts, or loop-based detection for simpler single- or dual-lane locations. The Panorama cloud analytics suite includes custom dashboards, more than 80 reports, hourly trends, leaderboards, anomaly alerts, and data export. A ranking screen compares stores across a district, region, or enterprise according to selected priorities. For customers using VIDEOiQ, DATAiQ, and DRIVETHRUiQ, the 360iQ platform combines drive-thru performance with store KPIs, synchronized video, and POS data. Listed POS integrations include Aloha, Brink, Clover, Oracle Simphony, QU, Revel, Square, and Toast. Hardware offerings include headsets and speaker posts, which are compatible with loop-based and vision-based installations. DRIVETHRUiQ is intended for operators ranging from a single high-volume restaurant to businesses with hundreds of locations.
Xenial Drive-Thru Director
Xenial Drive-Thru Director is a cloud system for monitoring and managing drive-thru performance. A real-time animated display shows vehicles to crew members, while live indicators report guest counts and speed of service. The product automates traffic management to increase transactions while maintaining guest satisfaction and uses gamification to encourage competition between crews. It supports single-lane and dual-lane drive-thrus and works with existing drive-thru hardware. Reports in the Classic Portal provide speed-of-service metrics. Documented hardware includes a media-player controller, GPIO board, and vehicle-detection system. Xenial publishes API documentation for vehicle data retrieval by date and credential changes, and its Genius Drive Thru API supplies drive-thru event data. A case study describes integration with Xenial’s digital menu-board platform for traffic-based full-screen menu changes. Xenial says brands using the product reduce speed of service by 12 seconds or more. Pricing is on request.