dualmon vs ManageEngine Remote Access Plus
dualmon
dualmon.com
ManageEngine Remote Access Plus
manageengine.comSide by side
| Figure | dualmon | ManageEngine Remote Access Plus |
|---|---|---|
| Price from | $1.58/mo | $6.25/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 18 | 14 |
| Spec score · Remote support tools | 9.1 (#4) | 9.5 (#2) |
| Spec score · Remote Support Software | 9.0 (#5) | 9.1 (#4) |
| Spec score · Remote desktop software | 8.9 (#17) | 9.5 (#1) |
| Access mode | both | both |
| File transfer | The product transfers files directly between computers without email or cloud storage. | Remote File Manager supports folder creation and drag-and-drop file transfers, with encrypted endpoint transfer. |
| Free plan | Yes | Yes |
| Managed devices | 5 | 25 |
| Mobile apps | Yes | Yes |
| Security controls | Features include two factor authentication, IP whitelisting, screen blanking, and input locking. | Official security material states support for SAML SSO, two-factor authentication, role-based access control, HTTPS/TLS and AES-256 encryption at rest. |
| Session recording | Yes | The product records remote sessions and exposes audit reports for performed tasks and chat history. |
| Supported platforms | Windows,macOS,iOS,Android,web | Windows,macOS,Linux,Android,iOS,web |
Plans
dualmon
- Remote Assist$99 a year
- Enterprise - 10 computers$99 a year
- Enterprise - 25 computers$149 a year
- Enterprise - 50 computers$199 a year
- Enterprise - 100 computers$249 a year
- Enterprise - 250 computers$399 a year
- Enterprise - 500 computers$649 a year
- Enterprise - 1,000 computers$999 a year
- Free AccountFree
- PRO — Individuals$19 a year
ManageEngine Remote Access Plus
- FreeFree
- Standard - On-Premises Annual$75 a year
- Standard - On-Premises Perpetual$187, paid once
- Standard - Cloud Monthly$10 a month
- Standard - Cloud Annual$100 a year
- Professional - On-Premises Annual$95 a year
- Professional - On-Premises Perpetual$237, paid once
- Professional - Cloud Monthly$15 a month
- Professional - Cloud Annual$150 a year
- Standard Cloud$10 a month
In their own words
dualmon
dualmon provides remote access and remote support for computers, along with browser-based online meetings. It supports Windows, macOS, iOS, Android, and web access, with file transfer, session recording, and mobile apps. Remote users can connect at any time, and the system can reconnect after a remote reboot. Support providers can deploy dualmon remotely to connect to users and assist them. Meeting tools include screen annotation, shared control, calendar integration, meeting history, and presentation recording; the maker says meetings integrate with Outlook, Google Calendar, and others. Security controls include two-factor authentication, IP whitelisting, screen blanking, and input locking. The maker says data transfers use SSL encryption. A free account is offered for personal or business use, and there is also a 14-day trial. Paid choices include individual and small-office options, Remote Assist at $99/year with 20 user accounts and five unattended computers, and enterprise plans sized by remote computer count. Listed enterprise prices run from $99/year for 10 computers to $999/year for 1,000 computers, with intermediate capacities also listed. Enterprise plans include unlimited user accounts. The company describes itself as independent, privately held, and headquartered in Southern California.
ManageEngine Remote Access Plus
ManageEngine Remote Access Plus provides remote access across Windows, macOS, Linux, Android, iOS, and web. It supports both access modes and lists file transfer, session recording, and mobile apps. The free plan covers 10 devices. Standard and Professional plans are listed for cloud and on-premises use, with annual, monthly, and perpetual-license options. Standard Cloud Monthly is $10 a month for 25 computers and five technicians; Professional Cloud Monthly is $15 a month for the same stated capacity. Standard Cloud Annual is $100 a year, and Professional Cloud Annual is $150 a year, each listing 25 computers and five technicians. On-premises annual plans cost $75 a year for Standard and $95 a year for Professional, with the same listed capacity. Standard On-Premises Perpetual is $187 a month, and Professional On-Premises Perpetual is $237 a month, again listing 25 computers and five technicians. The pricing note lists a 30-day trial and paid plans from $10/mo. The maker is ManageEngine Remote Access Plus, founded in 2002.