EAP Executive vs EAP Expert
EAP Executive
eapexecutive.comEAP Expert
eapexpert.comSide by side
| Figure | EAP Executive | EAP Expert |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Employee Assistance Program Software | 7.4 (#8) | 7.1 (#17) |
| Headquarters | Riverhead, New Zealand | Mississauga, Ontario, Canada |
| Privacy | The maker describes the product as GDPR compliant and says it uses MFA and SSO. | The privacy policy says EAP Expert does not sell or trade collected personal information and may provide access to it to authorized contractors and third-party agents. |
| Support | The maker says support is available 24x7x365, with responses aligned to each customer's Service Level Agreement. | Customers are asked to submit software issues as service desk tickets, with a phone number provided for high-priority needs when the portal is inaccessible. |
Plans
In their own words
EAP Executive
EAP Executive is paid business management software for mental health organisations and counselling providers, available through web and API platforms. It covers the workflow from initial booking to invoicing, with case management, counsellor scheduling, contract management, analytics and reporting. A Professional Portal and APIs support client self-service booking. Appointment bookings and calendars integrate with Microsoft 365 and Google calendars, while invoicing connects with a variety of financial systems. Power BI support and data sets are provided for analytical and business intelligence reports. The cloud service uses Microsoft Azure and a Zero Trust framework, with multi-factor authentication and single sign-on; the maker describes it as GDPR compliant. The service is multilingual, multicurrency and multiregional, with servers in all continents. Automated surveys, email and SMS alerts, and counsellor announcements are included. Support is stated as 24x7x365, and implementation services include migration, configuration, project management and training.
EAP Expert
EAP Expert has no write-up on Specifiction yet; its figures are above.