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SPECIFICTION
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EAP Executive

eapexecutive.com

WebAPI
Visit eapexecutive.com
Spec score 7.4 #8 of 21 in Employee Assistance Program Software

What it is

EAP Executive is paid business management software for mental health organisations and counselling providers, available through web and API platforms. It covers the workflow from initial booking to invoicing, with case management, counsellor scheduling, contract management, analytics and reporting. A Professional Portal and APIs support client self-service booking. Appointment bookings and calendars integrate with Microsoft 365 and Google calendars, while invoicing connects with a variety of financial systems. Power BI support and data sets are provided for analytical and business intelligence reports. The cloud service uses Microsoft Azure and a Zero Trust framework, with multi-factor authentication and single sign-on; the maker describes it as GDPR compliant. The service is multilingual, multicurrency and multiregional, with servers in all continents. Automated surveys, email and SMS alerts, and counsellor announcements are included. Support is stated as 24x7x365, and implementation services include migration, configuration, project management and training.

Spec sheet

Product
EAP Executive is business management software for mental health organisations and counselling providers.Read 4 Oct 2026 · eapexecutive.com
Security
The technical page says the cloud service uses Microsoft Azure and a Zero Trust framework, supports MFA and SSO, and is regularly assessed with an Australian cloud security firm.Read 4 Oct 2026 · eapexecutive.com
Privacy
The maker describes the product as GDPR compliant and says it uses MFA and SSO.Read 4 Oct 2026 · eapexecutive.com
Support
The maker says support is available 24x7x365, with responses aligned to each customer's Service Level Agreement.Read 4 Oct 2026 · eapexecutive.com
Headquarters
Riverhead, New ZealandRead 28 Sep 2026 · eapexecutive.com
Founded
2001Read 28 Sep 2026 · eapexecutive.com
Calendar integrations
Appointment bookings and calendars integrate with Microsoft 365 and Google calendars.Read 4 Oct 2026 · eapexecutive.com
Company history
Executive Software was founded in November 2001, and EAP Executive was originally developed for New Zealand's largest EAP provider in 2002.Read 4 Oct 2026 · eapexecutive.com
Financial integrations
Customer invoicing integrates with a variety of financial systems; the page does not name them.Read 4 Oct 2026 · eapexecutive.com
Implementation and training
Services include data migration, configuration, implementation project management, and onsite or online training.Read 4 Oct 2026 · eapexecutive.com
Internationalisation
The maker describes the service as multilingual, multicurrency, and multiregional, with servers in all continents.Read 4 Oct 2026 · eapexecutive.com
Notifications and surveys
Features include automated client surveys and alerts by email and SMS, plus real-time counsellor announcements.Read 4 Oct 2026 · eapexecutive.com
Portals and booking
The product provides a Professional Portal and APIs for client self-service booking.Read 4 Oct 2026 · eapexecutive.com
Reporting integration
The product provides Power BI support and data sets for analytical and BI reports.Read 4 Oct 2026 · eapexecutive.com
Workflow
It covers work from initial booking through invoicing, including case management, counsellor scheduling, contract management, analytics, and reporting.Read 4 Oct 2026 · eapexecutive.com

Plans and prices

EAP Executive Priced on request Subscription based with no upfront fees; tailored to each client’s needs Read 4 Oct 2026 · eapexecutive.com

Every EAP Executive plan and price →

Strong points and limits

Strong points

  • Covers booking through invoicing workflows
  • Client self-service booking via portal and APIs
  • Microsoft 365 and Google calendar integration
  • Power BI datasets support analytics
  • 24x7x365 support is stated

Limits

  • Paid subscription with tailored pricing
  • Financial integrations are not named
  • API and web platforms only

Who it suits

It suits mental health organisations and counselling providers needing booking, case, contract and invoicing workflows. Its multilingual, multicurrency and multiregional design may fit organisations operating across regions.

Verdict

EAP Executive brings operational, booking, financial and reporting tasks into one service for counselling-focused organisations. Prospective customers need a tailored quote and should confirm which financial systems are supported.

Where Specifiction places it

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