CuraLinc EAP
curalinc.com
What it is
CuraLinc EAP provides employee assistance and mental health programs for employees, their families, and the organizations that serve them. Its care model pairs clinician-led support with technology to connect members to care suited to their needs. CuraLinc describes 24/7 clinical support coordinated with therapy, coaching, and rapid-access psychiatry. SupportLinc+ offers substance use treatment enrollment within 48 hours and up to 24 months of aftercare; virtual psychiatric consultations are offered within five business days, with medication management and long-term advocacy. Digital options include Textcoach text therapy, self-directed digital CBT, and a Mental Health Navigator. An AI Care Companion supports members between sessions and may help identify risk early, but CuraLinc says it does not replace human care. Employers have a client portal for utilization and outcomes reporting, analytics, engagement campaigns, and ROI reporting. Members can access services by phone, web portal, mobile app, SMS, and anonymous chat. Pricing is on request, and services depend on the employer’s program.
Spec sheet
- What it does
- CuraLinc provides employee assistance and mental health programs for employees, their families, and organizations.Read 8 Oct 2026 · curalinc.com
- Integrations
- CuraLinc describes its care suite as fully integrated and says it has no added vendors or disconnected workflows; it does not name specific third-party integrations on these pages.Read 8 Oct 2026 · curalinc.com
- Headquarters
- Chicago, Illinois, United StatesRead 28 Sep 2026 · curalinc.com
- Founded
- 2008Read 28 Sep 2026 · curalinc.com
- 24/7 clinical support
- The site describes 24/7 clinical support coordinated with therapy, coaching, and rapid access psychiatry.Read 8 Oct 2026 · curalinc.com
- AI care companion
- The AI Care Companion supports members between sessions and helps identify risk early; CuraLinc says it does not replace human care.Read 8 Oct 2026 · curalinc.com
- Care model
- Its EAP connects members to care matched to their needs, combining clinician-led support with technology.Read 8 Oct 2026 · curalinc.com
- Digital tools
- CuraLinc describes Textcoach text therapy, self-directed digital CBT, and a Mental Health Navigator, available via desktop and mobile.Read 8 Oct 2026 · curalinc.com
- Employer portal
- The client portal provides self-service utilization and outcomes reporting, population health analytics, engagement campaigns, and ROI reporting.Read 8 Oct 2026 · curalinc.com
- Member privacy
- The privacy policy says employers do not have access to members’ personal data stored on CuraLinc systems, subject to the stated exception for certain incentive plans with explicit consent.Read 8 Oct 2026 · curalinc.com
- Notable access limit
- Users must be registered to access CuraLinc services and its portal, and some services may be limited for users who remain anonymous.Read 8 Oct 2026 · curalinc.com
- Privacy and security
- CuraLinc says it maintains administrative, technical, and physical safeguards, uses industry-standard portal encryption, and aligns practices with applicable laws including HIPAA/HITECH and GDPR.Read 8 Oct 2026 · curalinc.com
- Psychiatry
- SupportLinc+ offers virtual psychiatric consultations within five business days, including medication management and long-term advocacy.Read 8 Oct 2026 · curalinc.com
- Substance use care
- SupportLinc+ offers substance use disorder treatment enrollment within 48 hours and up to 24 months of aftercare.Read 8 Oct 2026 · curalinc.com
- Support contact
- Covered employees seeking immediate assistance are directed to the toll-free number on their program materials; CuraLinc says form submissions receive a response within one business day.Read 8 Oct 2026 · curalinc.com
- Who it is for
- CuraLinc describes its programs as serving employees and their families, with employers and organizations as clients.Read 8 Oct 2026 · curalinc.com
Plans and prices
Strong points and limits
Strong points
- 24/7 clinical support is described.
- Offers digital CBT and text therapy.
- Multiple access channels include phone, SMS, and chat.
- Employer portal includes outcomes and ROI reporting.
Limits
- Pricing is on request.
- Services depend on the employer’s program.
- Registration is required for access.
- Some services may be limited for anonymous users.
Who it suits
It is for employers and organizations seeking assistance and mental health programs for employees and their families. Members must be registered to access services, and some services may be limited for people who remain anonymous.
Verdict
CuraLinc EAP combines clinical care, digital tools, and employer reporting in one program. The services available to members depend on their employer’s program, and pricing is not public.
Where Specifiction places it
- Employee Assistance Program Software#5 of 217.6