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HealthHero EAP

Ch 076.7of 21 Employee Assistance Program Software
  1. 1Runs onAndroid, iOS, Web
  2. 2Costspaid from £0.34/mo
  3. 3Confidential counselingYes
  4. 4Financial and legal helpYes
  5. 5Work-life supportYes
  6. 6Crisis supportYes
  7. 7Employee access channelsphone, video, mobile app
7 lines stated Written from the maker's own pages: healthhero.com
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The HealthHero EAP homepage

Overview

HealthHero EAP is ranked #7 of 21 in employee assistance program software on Specifiction. It runs on Android, iOS, Web. There is no free plan. Paid plans start at £0.34/mo.

HealthHero EAP plans and pricing

All plans
Essentials £4.08/yr £4.08 per person per year (= £0.34 per person/month, billed annually) · £0.34 per person, per month; plus VAT, based on a 1-year term with 175 employees. Up to 6 or 8 counselling sessions per referral · 1 referral per user per rolling 12-month period · rate varies by employee count; minimum annual fee applies healthhero.com · 29 Sept 2026
EAP Core £7.20/yr £7.20 per person per year (= £0.60 per person/month, billed annually) · £0.60 per person, per month; plus VAT, based on a 1-year term with 175 employees. Up to 6 or 8 counselling sessions per referral · 1 referral per user per rolling 12-month period · rate varies by employee count; minimum annual fee applies healthhero.com · 29 Sept 2026
EAP Advanced £17.28/yr £17.28 per person per year (= £1.44 per person/month, billed annually) · £1.44 per person, per month; plus VAT, based on a 1-year term with 175 employees. Up to 6 or 8 counselling sessions per referral · 1 referral per user per rolling 12-month period · rate varies by employee count; minimum annual fee applies healthhero.com · 29 Sept 2026
EAP 360° £21.24/yr £21.24 per person per year (= £1.77 per person/month, billed annually) · £1.77 per person, per month; plus VAT, based on a 1-year term with 175 employees. Up to 6 or 8 counselling sessions per referral · 1 referral per user per rolling 12-month period · rate varies by employee count; minimum annual fee applies healthhero.com · 29 Sept 2026

Compared on employee assistance program software

Free plan
Nohealthhero.com
Confidential counseling
Yeshealthhero.com
Financial and legal help
Yeshealthhero.com
Work-life support
Yeshealthhero.com
Crisis support
Yeshealthhero.com
Employee access channels
phone, video, mobile apphealthhero.com

Facts

Purpose
The EAP provides employees and their immediate families free, confidential support for personal or work-related difficulties.healthhero.com · 29 Sept 2026
Counselling
Packages include structured counselling by telephone, video or face-to-face, typically up to 6 or 8 sessions per referral.healthhero.com · 29 Sept 2026
App and digital tools
All packages include the My HealthHero app and platform with self-help content, online CBT, digital booking and referral management.healthhero.com · 29 Sept 2026
24/7 support
Core, Advanced and 360° include a 24/7 in-the-moment counselling and trauma support phone line.healthhero.com · 29 Sept 2026
Package differences
Advanced adds unlimited virtual GP consultations, while 360° also adds a physiotherapy assessment plus six sessions and a dietitian assessment plus three sessions.healthhero.com · 29 Sept 2026
Family cover
All packages cover employees and dependants in line with HMRC guidelines.healthhero.com · 29 Sept 2026
Add-ons
Extended counselling, psychological services, critical incident support and mental health training are available at additional cost.healthhero.com · 29 Sept 2026
Counselling limit
Structured counselling is typically limited to one referral per user per rolling 12-month period, and extended counselling of up to 20 sessions costs extra.healthhero.com · 29 Sept 2026
Clinical credentials
HealthHero says its clinicians are registered members of BACP, IACP, BPS, UKCP, HCPC or COSCA.healthhero.com · 29 Sept 2026
Confidentiality
The company says the service is GDPR-compliant and employer reports are aggregated and anonymised.healthhero.com · 29 Sept 2026
Employer support
Packages include launch support, promotional materials and management information reporting.healthhero.com · 29 Sept 2026
Availability and launch
The service is available by phone or video 24/7/365, and HealthHero says some organisations can be running within 24 hours.healthhero.com · 29 Sept 2026
Integrations
HealthHero says its platform can integrate with insurers’ identity platforms and back-end systems for eligibility, dependants, pre-authorisation and payments.healthhero.com · 29 Sept 2026
Mobile apps
HealthHero’s service agreement provides links to download its app from the Apple App Store and Google Play.healthhero.com · 29 Sept 2026
Intended customers
HealthHero describes its EAP packages as support options for organisations and their workforces, ranging from self-serve digital support to broader mental and physical health cover.healthhero.com · 29 Sept 2026

Company

Founded
2020healthhero.com · 23 Sept 2026
Headquarters
London, United Kingdomhealthhero.com · 23 Sept 2026

Best HealthHero EAP alternatives

See all 20
All accessCh 01 PAM Wellbeing AndroidiOS 7.1 All accessCh 02 Optum Global EAP AndroidiOS 7.0 All accessCh 03 SupportLinc AndroidiOS 7.0 All accessCh 04 ESI Employee Assistance Group AndroidiOS 6.8 All accessCh 05 TELUS Health EAP AndroidiOS 6.8 All accessCh 06 Acentra Health Employee Assistance Program Web 6.7

Where it ranks on Specifiction

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