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SPECIFICTION
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Education Support Partnership EAP

educationsupport.org.uk

Visit educationsupport.org.uk
Spec score 7.7 #3 of 21 in Employee Assistance Program Software

What it is

Education Support Partnership EAP is a confidential employee assistance service for teachers and education staff in schools, colleges and other education organisations. It provides emotional support, counselling and practical advice about personal and work-related issues. The support line operates 24 hours a day, 365 days a year, and people can reach it by calling 08000 856 148 or using Live Chat. Support is available by telephone or online, including up to six face-to-face or telephone counselling sessions. The programme also offers information, advice and management consultation for people responsible for managing others. Education Support says the service is tailored to education-sector challenges and supports individuals while helping schools, colleges and universities improve staff mental health and wellbeing. The organisation says it has supported teachers and education staff since 1877, has more than 20 years of EAP experience and has supported over 1,400 schools. Pricing is on request.

Spec sheet

Purpose
The EAP provides education staff with confidential support and guidance to support their mental health and wellbeing.Read 8 Oct 2026 · educationsupport.org.uk
Audience
The service is tailored for schools, colleges and other education organisations.Read 8 Oct 2026 · educationsupport.org.uk
Support
EAP support includes 24/7 expert advice, counselling, and practical advice on personal and work-related issues.Read 8 Oct 2026 · educationsupport.org.uk
Headquarters
The history page lists Education Support at 40A Drayton Park, London, N5 1EW.Read 8 Oct 2026 · educationsupport.org.uk
Founded
1877Read 28 Sep 2026 · educationsupport.org.uk
Access
EAP services can be accessed by calling 08000 856 148 or using Live Chat.Read 4 Oct 2026 · educationsupport.org.uk
Availability
The EAP support line is available 24 hours a day, 365 days a year.Read 4 Oct 2026 · educationsupport.org.uk
Confidentiality
The EAP page describes the support and guidance as confidential.Read 8 Oct 2026 · educationsupport.org.uk
Counselling and advice
The EAP includes counselling and practical advice on personal and work-related issues.Read 4 Oct 2026 · educationsupport.org.uk
Counselling limit
The EAP leaflet lists up to six sessions of face-to-face or telephone counselling.Read 4 Oct 2026 · educationsupport.org.uk
Delivery format
An Education Support EAP leaflet describes support by telephone or online, including counselling and access to information and advice.Read 4 Oct 2026 · educationsupport.org.uk
Education focus
Education Support says its service staff understand the specific challenges of working in education.Read 8 Oct 2026 · educationsupport.org.uk
Enquiry requirements
The EAP enquiry form asks for the organisation name, postcode and number of staff, as well as the contact's details and job title.Read 8 Oct 2026 · educationsupport.org.uk
Management support
The EAP leaflet lists management consultation to support people responsible for managing others.Read 4 Oct 2026 · educationsupport.org.uk
Organisation size
The organisation’s homepage reports that 118,704 people working in schools are supported by an Education Support EAP.Read 4 Oct 2026 · educationsupport.org.uk
Pricing
The EAP page directs organisations to contact Education Support and does not display a price.Read 8 Oct 2026 · educationsupport.org.uk
Provider experience
Education Support says it has more than 20 years of EAP experience and has supported over 1,400 schools.Read 8 Oct 2026 · educationsupport.org.uk
Provider history
The charity's history page says the Teachers’ Benevolent Fund was established in 1877 and Education Support launched in 2015.Read 8 Oct 2026 · educationsupport.org.uk
Provider mission
Education Support says its mission is to improve the mental health and wellbeing of teachers and education staff.Read 8 Oct 2026 · educationsupport.org.uk
Reported benefits
Schools working with Education Support report improved staff retention, reduced sickness absence, and less presenteeism.Read 8 Oct 2026 · educationsupport.org.uk
Support contact
The organisation’s contact page lists the EAP support line and Live Chat for service access.Read 4 Oct 2026 · educationsupport.org.uk
Tailored sector support
Education Support says its EAP is tailored specifically to the needs and challenges of education staff.Read 4 Oct 2026 · educationsupport.org.uk
Trust and confidentiality
Education Support describes the EAP as confidential support; no specific security certification or compliance standard was stated on the pages reviewed.Read 4 Oct 2026 · educationsupport.org.uk
Who it serves
Education Support says its services support individuals and help schools, colleges and universities improve staff mental health and wellbeing.Read 4 Oct 2026 · educationsupport.org.uk

Plans and prices

Education Support Employee Assistance Programme Priced on request For schools, colleges and other education organisations; contact Education Support for details Read 8 Oct 2026 · educationsupport.org.uk

Every Education Support Partnership EAP plan and price →

Strong points and limits

Strong points

  • 24/7 support line, 365 days a year
  • Telephone and online access
  • Up to six counselling sessions
  • Management consultation included
  • Tailored to education staff

Limits

  • Pricing is available only on request
  • Counselling is limited to six sessions

Who it suits

It suits schools, colleges and other education organisations seeking confidential support for staff. It also covers managers who need consultation when supporting people they manage.

Verdict

Education Support Partnership EAP combines round-the-clock access with counselling, practical advice and management consultation for education staff. Organisations must contact Education Support for pricing and service details.

Where Specifiction places it

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