Tech riderRev. 23 Sept 2026
CiC Employee Assistance Programme
- 1Runs onWeb
- 2CostsNot stated by the maker
- 3Confidential counselingYes
- 4Financial and legal helpYes
- 5Work-life supportYes
- 6Crisis supportYes
- 7Included sessions6 sessions
- 8Employee access channelsphone, online, face-to-face, live chat
7 lines stated Written from the maker's own pages: cicwellbeing.com

Overview
CiC Employee Assistance Programme is ranked #15 of 21 in employee assistance program software on Specifiction. It runs on Web.
Compared on employee assistance program software
- Confidential counseling
- Yescicwellbeing.com
- Financial and legal help
- Yescicwellbeing.com
- Work-life support
- Yescicwellbeing.com
- Crisis support
- Yescicwellbeing.com
- Included sessions
- 6 sessionscicwellbeing.com
- Employee access channels
- phone, online, face-to-face, live chatcicwellbeing.com
Facts
- Purpose
- The EAP provides confidential professional support for personal or work-related challenges affecting employees’ wellbeing and performance.cicwellbeing.com · 7 Oct 2026
- Counselling
- Employees who call get direct access to a qualified counsellor, with up to six structured sessions available where appropriate.cicwellbeing.com · 7 Oct 2026
- Counselling formats
- Structured counselling sessions can be delivered by phone, online, or face-to-face.cicwellbeing.com · 7 Oct 2026
- Global coverage
- CiC says its network includes more than 1,200 counsellors across 114 countries.cicwellbeing.com · 7 Oct 2026
- Practical advice
- The programme offers legal support and financial guidance covering topics such as budgeting, debt management, future planning, and retirement readiness.cicwellbeing.com · 7 Oct 2026
- Manager support
- A confidential managerial AdviceLine gives leaders guidance from senior clinicians on issues including workplace conflict, bereavement, and mental health concerns.cicwellbeing.com · 7 Oct 2026
- Digital platform
- Ele offers live chat with qualified counsellors, webinars, a personalised dashboard, health checks, and self-help resources.cicwellbeing.com · 7 Oct 2026
- Digital library
- Ele includes over 6,500 videos, podcasts, and articles, plus a directory of more than 10,000 verified support organisations.cicwellbeing.com · 7 Oct 2026
- Personalisation and analytics
- Ele uses an onboarding questionnaire to create a personalised wellbeing journey and provides real-time analytics for approved stakeholders.cicwellbeing.com · 7 Oct 2026
- Access
- CiC describes a 24/7 AdviceLine and 24/7 access to support by phone, live chat, and online resources.cicwellbeing.com · 7 Oct 2026
- Account management
- CiC says its dedicated team oversees implementation, monitors usage, provides insights, and conducts regular reviews with clients.cicwellbeing.com · 7 Oct 2026
- Security and privacy
- CiC describes Ele as secure and says its privacy policy explains how it collects, uses, and looks after personal data.cicwellbeing.com · 7 Oct 2026
- Accreditation
- CiC says it is an EAPA-accredited provider.cicwellbeing.com · 7 Oct 2026
- Support contact
- EAP users can contact CiC by calling 0800 085 1376 or emailing [email protected].cicwellbeing.com · 7 Oct 2026
Company
- Headquarters
- London, Englandcicwellbeing.com · 28 Sept 2026
Best CiC Employee Assistance Programme alternatives
See all 20 All accessCh 01 PAM Wellbeing AndroidiOS 7.1 All accessCh 02 Optum Global EAP AndroidiOS 7.0 All accessCh 03 SupportLinc AndroidiOS 7.0 All accessCh 04 ESI Employee Assistance Group AndroidiOS 6.8 All accessCh 05 TELUS Health EAP AndroidiOS 6.8 All accessCh 06 Acentra Health Employee Assistance Program Web 6.7
Where it ranks on Specifiction
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Sources
- cicwellbeing.com/services/eap· checked 7 Oct 2026
- cicwellbeing.com/about-us· checked 7 Oct 2026
- cicwellbeing.com/contact· checked 7 Oct 2026

