Tech riderRev. 23 Sept 2026

CiC Employee Assistance Programme

Ch 155.9of 21 Employee Assistance Program Software
  1. 1Runs onWeb
  2. 2CostsNot stated by the maker
  3. 3Confidential counselingYes
  4. 4Financial and legal helpYes
  5. 5Work-life supportYes
  6. 6Crisis supportYes
  7. 7Included sessions6 sessions
  8. 8Employee access channelsphone, online, face-to-face, live chat
7 lines stated Written from the maker's own pages: cicwellbeing.com
The CiC Employee Assistance Programme homepage

Overview

CiC Employee Assistance Programme is ranked #15 of 21 in employee assistance program software on Specifiction. It runs on Web.

Compared on employee assistance program software

Confidential counseling
Yescicwellbeing.com
Financial and legal help
Yescicwellbeing.com
Work-life support
Yescicwellbeing.com
Crisis support
Yescicwellbeing.com
Included sessions
6 sessionscicwellbeing.com
Employee access channels
phone, online, face-to-face, live chatcicwellbeing.com

Facts

Purpose
The EAP provides confidential professional support for personal or work-related challenges affecting employees’ wellbeing and performance.cicwellbeing.com · 7 Oct 2026
Counselling
Employees who call get direct access to a qualified counsellor, with up to six structured sessions available where appropriate.cicwellbeing.com · 7 Oct 2026
Counselling formats
Structured counselling sessions can be delivered by phone, online, or face-to-face.cicwellbeing.com · 7 Oct 2026
Global coverage
CiC says its network includes more than 1,200 counsellors across 114 countries.cicwellbeing.com · 7 Oct 2026
Practical advice
The programme offers legal support and financial guidance covering topics such as budgeting, debt management, future planning, and retirement readiness.cicwellbeing.com · 7 Oct 2026
Manager support
A confidential managerial AdviceLine gives leaders guidance from senior clinicians on issues including workplace conflict, bereavement, and mental health concerns.cicwellbeing.com · 7 Oct 2026
Digital platform
Ele offers live chat with qualified counsellors, webinars, a personalised dashboard, health checks, and self-help resources.cicwellbeing.com · 7 Oct 2026
Digital library
Ele includes over 6,500 videos, podcasts, and articles, plus a directory of more than 10,000 verified support organisations.cicwellbeing.com · 7 Oct 2026
Personalisation and analytics
Ele uses an onboarding questionnaire to create a personalised wellbeing journey and provides real-time analytics for approved stakeholders.cicwellbeing.com · 7 Oct 2026
Access
CiC describes a 24/7 AdviceLine and 24/7 access to support by phone, live chat, and online resources.cicwellbeing.com · 7 Oct 2026
Account management
CiC says its dedicated team oversees implementation, monitors usage, provides insights, and conducts regular reviews with clients.cicwellbeing.com · 7 Oct 2026
Security and privacy
CiC describes Ele as secure and says its privacy policy explains how it collects, uses, and looks after personal data.cicwellbeing.com · 7 Oct 2026
Accreditation
CiC says it is an EAPA-accredited provider.cicwellbeing.com · 7 Oct 2026
Support contact
EAP users can contact CiC by calling 0800 085 1376 or emailing [email protected].cicwellbeing.com · 7 Oct 2026

Company

Headquarters
London, Englandcicwellbeing.com · 28 Sept 2026

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Sources