Tech riderRev. 4 Oct 2026
- 1Runs onWeb
- 2CostsNot stated by the maker
- 3Employee access channelsweb portal
2 lines stated Written from the maker's own pages: eapexpert.com

Overview
EAP Expert is ranked #12 of 21 in employee assistance program software on Specifiction. It runs on Web.
EAP Expert plans and pricing
All plansCompared on employee assistance program software
- Employee access channels
- web portaleapexpert.com
Facts
- What it does
- EAPx Cloud is case management software for running an Employee Assistance Program business.eapexpert.com · 4 Oct 2026
- Core features
- The product page lists case management, visual reporting, dashboards, and customer insights.eapexpert.com · 4 Oct 2026
- Cloud access
- EAPx Cloud is described as a 100% web-based platform accessible from anywhere.eapexpert.com · 4 Oct 2026
- Online intake
- Online Intake lets end users request services and submit information through self-serve web forms, which sync with EAPx and attach to case files.eapexpert.com · 4 Oct 2026
- Provider network
- The maker describes ProviderFiles as a case management solution for supporting an EAP provider network.eapexpert.com · 4 Oct 2026
- Integrations
- The integrations page lists Twilio, Cronofy, Telus Health, E-Fax, Adobe Sign, and DocuSign.eapexpert.com · 4 Oct 2026
- Security certification
- EAP Expert says it achieved ISO 27001 accreditation for information security.eapexpert.com · 4 Oct 2026
- Privacy
- The privacy policy says EAP Expert does not sell or trade collected personal information and may provide access to it to authorized contractors and third-party agents.eapexpert.com · 4 Oct 2026
- Data hosting
- The privacy policy says that for a local instance not hosted by EAP Expert, the company does not host, store, transmit, or receive information entered through that product.eapexpert.com · 4 Oct 2026
- Support
- Customers are asked to submit software issues as service desk tickets, with a phone number provided for high-priority needs when the portal is inaccessible.eapexpert.com · 4 Oct 2026
- Training
- The EAPx Cloud page says the company provides a training program for customer teams after onboarding.eapexpert.com · 4 Oct 2026
- Who it serves
- EAP Expert says it focuses on the EAP industry, including programs for health care systems and post-secondary institutions.eapexpert.com · 4 Oct 2026
Company
- Headquarters
- Mississauga, Ontario, Canadaeapexpert.com · 28 Sept 2026
Best EAP Expert alternatives
See all 20 All accessCh 01 PAM Wellbeing AndroidiOS 7.1 All accessCh 02 Optum Global EAP AndroidiOS 7.0 All accessCh 03 SupportLinc AndroidiOS 7.0 All accessCh 04 ESI Employee Assistance Group AndroidiOS 6.8 All accessCh 05 TELUS Health EAP AndroidiOS 6.8 All accessCh 06 Acentra Health Employee Assistance Program Web 6.7
Where it ranks on Specifiction
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Sources
- eapexpert.com/case-managements/· checked 4 Oct 2026
- eapexpert.com/online-intake/· checked 4 Oct 2026
- eapexpert.com· checked 4 Oct 2026
- eapexpert.com/integrations/· checked 4 Oct 2026
- eapexpert.com/eap-expert-obtains-iso-270001-certifica· checked 4 Oct 2026
- eapexpert.com/privacy-policy/· checked 4 Oct 2026
- eapexpert.com/service-desk/· checked 4 Oct 2026
