eCareCRM vs Impres CRM
eCareCRM
ecarecrm.comImpres CRM
impres.comSide by side
| Figure | eCareCRM | Impres CRM |
|---|---|---|
| Price from | $499/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 0 |
| Spec score · Healthcare CRM Software | 8.3 (#7) | 7.3 (#18) |
| Headquarters | Peachtree Corners, Georgia, United States | Impres lists its head office in Cambridge, Ontario, Canada. |
| Integrations | The site lists EHR and business systems including Epic, athenahealth, MEDITECH, Salesforce, Zoho CRM, and others, and describes real-time HL7 and FHIR integrations. | Impres's business analytics page lists customized data integrations as a capability. |
| Reporting | Its analytics track patient acquisition, campaign ROI, cost per acquisition, intake drop-offs, and provider or location performance. | The CRM includes a customized reporting and analytics portal. |
Plans
In their own words
eCareCRM
eCareCRM is a healthcare CRM for coordinating patient engagement, referrals, intake, communications, scheduling, and operational workflows. It gathers inquiries from forms, calls, chats, referrals, and campaigns, then routes them by team, location, or specialty. A shared communication timeline brings together SMS, email, voice, web chat, and voicemail. Automated patient journeys can support recalls, appointment preparation, post-visit follow-ups, and re-engagement. The platform also automates review requests, sends negative feedback privately for routing, and monitors ratings. Its analytics cover acquisition, campaign return, acquisition costs, intake drop-offs, and provider or location performance. Listed integrations include Epic, athenahealth, MEDITECH, Salesforce, and Zoho CRM, with real-time HL7 and FHIR connections. eCareCRM supports Android, iOS, web, and API access. Starter costs $499 a month and Growth costs $1,499 a month; Enterprise pricing is custom-quoted. Pricing is also available on request. A 30-day trial includes full platform access and requires no credit card.