eCaring vs TimeGrid
eCaring
ecaring.comTimeGrid
timegridworkforce.comSide by side
| Figure | eCaring | TimeGrid |
|---|---|---|
| Price from | $99/mo | $6/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 6 |
| Spec score · Home Care Scheduling Software | 8.5 (#3) | 7.9 (#10) |
| Billing | Billing links each visit to EVV data, notes, tasks, authorizations and user adjustments, then produces payer-specific claims and private-pay invoices. | Billing tools track payer authorizations and units, approve timesheets by exception, capture mileage and export payroll. |
| Headquarters | eCaring lists its corporate headquarters at 500 Unicorn Park, Suite 105, Woburn, Massachusetts 01801. | Texas, United States |
| Integrations | Official integration pages list ADP, QuickBooks, Lobbie, Paychex, Payro Finance, MP-HR, PayRight Payroll and Paylocity, and say custom integrations can be requested. | Enterprise customers are offered integration with their state EVV aggregator, plus SSO and advanced permissions. |
| Pricing limits | The pricing page provides no numeric prices and directs prospective customers to schedule a meeting for a personalized cost breakdown. | Inactive or offboarded caregivers are not billed; Enterprise is intended for organizations with 60+ caregivers or multiple sites. |
| Product | eCaring is home care agency management software that connects scheduling, authorizations, EVV, care documentation, billing, payroll, and caregiver communication. | TimeGrid combines electronic visit verification, scheduling, eMAR, compliance, billing, and a caregiver app for care agencies. |
| Rating on Capterra | 4.9 out of 5 from 25 reviews | No TimeGrid product rating is shown on the opened Capterra home-care software category page. |
| Rating on G2 | 4.7 out of 5 from 16 reviews | No TimeGrid product rating is shown on the opened G2 workforce-management category page. |
| Rating on TrustRadius | 0 out of 100 from 0 reviews | The opened TrustRadius homepage does not show a TimeGrid product rating or review count. |
| Scheduling | Its scheduling engine scores caregiver-client pairings using factors including availability, preferences, location, historical care, margins, and overtime. | The scheduling module supports one-off and recurring visits, open shifts that caregivers can claim, shared service sites and call-out coverage. |
| Support | eCaring says it provides a knowledge base, onboarding, live training, one-to-one assistance and U.S.-based phone, chat and email support. | Starter includes email support, Professional includes priority support, and Enterprise includes a dedicated success manager. |
| What it does | eCaring is cloud software for non-medical home-care agencies that combines scheduling, authorizations, EVV, care documentation, billing, payroll and caregiver communication. | TimeGrid combines scheduling, electronic visit verification, care management, compliance and billing for care agencies. |
Plans
eCaring
- Basic$99 a month
- eCaring monthly subscription with annual contract$199 a month
- Custom pricingPriced on request
- Personalized pricingPriced on request
TimeGrid
- Founding agency rate$6 a month
- Professional$99 a month
- Starter$99 a month
- Starter Pilot$99 a month
- Professional Pilot$249 a month
- EnterprisePriced on request
In their own words
eCaring
eCaring is home care agency management software for non-medical agencies working across Medicaid, private pay, long-term care insurance, and Veterans Affairs programs. It connects scheduling, authorizations, EVV, care documentation, billing, payroll, and caregiver communication. Its scheduling engine scores caregiver-client pairings using availability, preferences, location, past care, margins, and overtime. Auto Shift Verification checks visits against agency rules for times, tasks, signatures, and geofence compliance, routing exceptions for manual review. Billing handles payor-specific claims and files, private-pay invoices, and authorization checks, and flags visits that fail payor or EVV requirements. Agencies can configure services, rates, rounding rules, procedure codes, and billing requirements by payor. Caregivers can use the Android and iOS app for offline EVV, GPS-verified clock-ins, visit details, and SMS alerts. A toll-free phone option lets caregivers without a cell phone clock in and out using the client’s phone. eCaring runs on Android, iOS, and the web. Its pricing page offers personalized pricing after a meeting, with no numeric price listed.
TimeGrid
TimeGrid has no write-up on Specifiction yet; its figures are above.