eDesk vs Salesforce Service Cloud
| eDesk | Salesforce Service Cloud | |
|---|---|---|
| Free plan | No | No |
| Paid from | $39/mo | $25/mo |
| Platforms | api | api |
| Free plan | No | No |
| Paid from | $39/user/mo | $25/user/mo |
| Shared inbox | Yes | Yes |
| SLA management | Yes | Yes |
| Help center | Yes | Yes |
| Ticket automation | Yes | Yes |
| API access | Yes | Yes |
| Customer portal | Yes |
Listed together in Best Help Desk Software