eFACiLiTY vs ServiceChannel
eFACiLiTY
efacility.global
ServiceChannel
servicechannel.comSide by side
| Figure | eFACiLiTY | ServiceChannel |
|---|---|---|
| Price from | $800/mo | $500/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Facilities Management Software | 9.2 (#1) | 8.1 (#11) |
| Company legal name | The maker is SIERRA ODC Private Limited, a privately held IT-services company. | The privacy policy identifies the company as ServiceChannel.com, Inc. |
| Headquarters | Coimbatore, Tamil Nadu, India | Greenville, South Carolina, United States |
| Integrations | The integrations page lists ERP, HRMS, BMS/BAS, IoT, BIM, payment-gateway, access-control, hardware and third-party application connectivity. | REST APIs support work-order creation and updates, check-in/out, proposal submission, invoice generation and status tracking. |
| Mobile app | The Smart Facility app supports asset tracking, work orders, inspections, helpdesk calls, meter readings, facility booking and visitor registration. | The ServiceChannel Mobile app supports work orders, asset records, proposals, invoices, site audits, and push notifications on iOS and Android. |
| Rating on Apple App Store | No overview rating displayed because the app has not received enough ratings or reviews | 4.7 out of 5 from 777 ratings |
| Rating on Capterra | 4.4 out of 5 from 8 reviews | 4.5 out of 5 from 157 reviews |
| Rating on G2 | 4.5 out of 5 from 15 reviews | 4.2 out of 5 from 168 reviews |
| Rating on GetApp | 4.4 out of 5 from 8 reviews | 4.5 out of 5 from 157 reviews |
| Rating on Google Play | No star rating or review count displayed on the opened listing; listing shows 1K+ downloads | 4.06 out of 5 from 380 ratings |
| Security | The privacy policy says eFACiLiTY is hosted on Microsoft Azure, primarily in Central India, and describes role-based access, encryption, HTTPS, monitoring, and security assessments. | The company links to a Trust Center and publishes a Product Security Incident Response Policy, but the opened Trust Center page did not expose details. |
| What it does | eFACiLiTY is an integrated workplace and computer-aided facility-management platform for facilities, assets, workplaces, maintenance, services and compliance. | ServiceChannel is a facilities-management system for multi-location organizations to manage maintenance work orders, invoices, providers, projects and assets in one system. |
Plans
eFACiLiTY
- Basic$800 a month
- Custom deploymentPriced on request
- Custom pricingPriced on request
ServiceChannel
- Provider API integration$500 a month
- ServiceChannel ManagedPriced on request
- ServiceChannel PlatformPriced on request
- ServiceChannel PlatformPriced on request
In their own words
eFACiLiTY
eFACiLiTY has no write-up on Specifiction yet; its figures are above.
ServiceChannel
ServiceChannel has no write-up on Specifiction yet; its figures are above.