eFACiLiTY

Spec sheet

What it does

eFACiLiTY is an integrated workplace and computer-aided facility-management platform for facilities, assets, workplaces, maintenance, services and compliance.Read 15 Oct 2026 · efacility.global

Product

eFACiLiTY is an enterprise IWMS and CAFM platform for managing facilities, assets, and workplaces.Read 5 Oct 2026 · efacility.global

Deployment

The India product page offers SaaS cloud, private-cloud and on-premise deployment choices.Read 15 Oct 2026 · efacility.global

Integrations

The integrations page lists ERP, HRMS, BMS/BAS, IoT, BIM, payment-gateway, access-control, hardware and third-party application connectivity.Read 15 Oct 2026 · efacility.global

Security

The privacy policy says eFACiLiTY is hosted on Microsoft Azure, primarily in Central India, and describes role-based access, encryption, HTTPS, monitoring, and security assessments.Read 5 Oct 2026 · efacility.global

Compliance

The India product page describes the platform as supporting IGBC, BEE, and regulatory compliance needs.Read 5 Oct 2026 · efacility.global

Support

The contact page lists a technical support email and phone number, along with global support and regional desks.Read 5 Oct 2026 · efacility.global

Headquarters

Coimbatore, Tamil Nadu, IndiaRead 28 Sep 2026 · efacility.global

Maker

SIERRA ODC Private Limited says it develops eFACiLiTY and lists its India address in Coimbatore.Read 5 Oct 2026 · efacility.global

API builder

An API Builder can create GET/POST-style interfaces, execute stored procedures, perform CRUD operations and chain data between APIs.Read 15 Oct 2026 · efacility.global

API consumer

The API Consumer can periodically call external APIs and insert or update returned data in eFACiLiTY tables.Read 15 Oct 2026 · efacility.global

Asset and maintenance

The system manages asset lifecycles, preventive and corrective maintenance, work orders and maintenance scheduling.Read 15 Oct 2026 · efacility.global

BMS integration

BAS/BMS integration captures alarms and meter consumption and can automate tenant utility billing and equipment controls.Read 15 Oct 2026 · efacility.global

Capital projects

Capital-project tools cover requests, approvals, vendor management, budgets, cost control and project dashboards.Read 15 Oct 2026 · efacility.global

Company founded and size

LinkedIn lists the company as founded in 1998 with 51–200 employees.Read 15 Oct 2026 · linkedin.com

Company headquarters

LinkedIn lists headquarters in Coimbatore, Tamil Nadu, India.Read 15 Oct 2026 · linkedin.com

Company legal name

The maker is SIERRA ODC Private Limited, a privately held IT-services company.Read 15 Oct 2026 · linkedin.com

Core operations

The platform brings assets, spaces, maintenance, services, and vendors into one system.Read 5 Oct 2026 · efacility.global

Free trial

The maker says limited-time free trials are available.Read 15 Oct 2026 · efacility.ae

Helpdesk

Helpdesk functions let users log, route and resolve service requests with SLA tracking and configurable workflows.Read 15 Oct 2026 · efacility.global

Licensing

The maker's FAQ lists on-premise perpetual, on-premise rental, cloud-hosted perpetual and cloud-hosted rental models.Read 15 Oct 2026 · efacility.ae

Limit: complexity

G2 reviewers say the detailed system can make data entry and procedures tedious, and one reviewer reports that the chat feature is slow for issue resolution.Read 15 Oct 2026 · g2.com

Limit: customization and UI

Capterra reviewers mention difficult customization in some areas and say the interface, screen design and color scheme could improve.Read 15 Oct 2026 · capterra.com

Limit: implementation and pricing

The independent review identifies opaque custom pricing and long implementation cycles as common buyer concerns.Read 15 Oct 2026 · facilio.com

Limit: interface and reporting

The same independent review reports recurring complaints about a dated interface and reports that are difficult to analyze.Read 15 Oct 2026 · facilio.com

Maintenance

Its EAM/CMMS capabilities include work orders, asset tracking, and preventive maintenance scheduling.Read 5 Oct 2026 · efacility.global

Maker history

A maker case study says SIERRA ODC Private Limited was founded in 1998 and has headquarters in India.Read 5 Oct 2026 · efacility.global

Mobile app

The Smart Facility app supports asset tracking, work orders, inspections, helpdesk calls, meter readings, facility booking and visitor registration.Read 15 Oct 2026 · play.google.com

Notable news: partnership webinar

SIERRA announced an eFACiLiTY partner-opportunity webinar scheduled for 14 October 2026.Read 15 Oct 2026 · linkedin.com

Praise: breadth and support

An independent 2026 review reports praise for the 35-plus-module breadth, deep BMS integration and responsive support.Read 15 Oct 2026 · facilio.com

Praise: usability and integrations

G2 reviewers repeatedly praise ease of use, intuitive access, flexibility and seamless integration with other business tools.Read 15 Oct 2026 · g2.com

Pricing limits

The maker does not publish a fixed price; it says pricing varies with facility count, user count, modules, deployment model, and implementation and onboarding services.Read 5 Oct 2026 · efacility.global

Product scope

The maker describes eFACiLiTY as an enterprise IWMS/CAFM suite with more than 35 integrated modules.Read 15 Oct 2026 · linkedin.com

Public API

Documented REST APIs cover authentication, equipment and locations, bookings, helpdesk calls, work orders, maintenance schedules, tenant billing, vendors, HRMS, assets and payments.Read 15 Oct 2026 · efacility.global

Rating on Apple App Store

No overview rating displayed because the app has not received enough ratings or reviewsRead 15 Oct 2026 · apps.apple.com

Rating on Capterra

4.4 out of 5 from 8 reviewsRead 15 Oct 2026 · capterra.com

Rating on G2

4.5 out of 5 from 15 reviewsRead 15 Oct 2026 · g2.com

Rating on Gartner Peer Insights

4.5 out of 5 from 2 ratingsRead 15 Oct 2026 · gartner.com

Rating on GetApp

4.4 out of 5 from 8 reviewsRead 15 Oct 2026 · getapp.com

Rating on Google Play

No star rating or review count displayed on the opened listing; listing shows 1K+ downloadsRead 15 Oct 2026 · play.google.com

Security certification

SIERRA says eFACiLiTY development, testing, delivery, support and implementation are covered by its ISO 27001 certification.Read 15 Oct 2026 · efacility.global

Security policy

The maker publishes an information-security policy describing controls, risk management and accountability for enterprise data and system integrity.Read 15 Oct 2026 · efacility.global

Security standards

The maker says eFACiLiTY product design, development, testing, delivery, support, and implementation are within the scope of SIERRA's ISO 27001 certification.Read 5 Oct 2026 · efacility.global

Space management

Space features cover seating, meeting rooms, floor layouts, occupancy mapping and utilization analysis.Read 15 Oct 2026 · efacility.global

Support and training

GetApp lists 24/7 live support, chat, email/help desk, phone, FAQs/forum, live online training, documentation, videos, webinars and in-person training.Read 15 Oct 2026 · getapp.com

Sustainability

Environmental modules track greenhouse-gas emissions, energy, water, air quality, waste and other ESG measures.Read 15 Oct 2026 · efacility.global

Target organizations

The India page describes the product for enterprises managing multiple sites, assets, and service partners, including IT parks, SEZs, and campuses.Read 5 Oct 2026 · efacility.global

Workplace services

Employee-facing modules include visitor access, cafeteria booking, library use, facility booking and workspace booking.Read 15 Oct 2026 · efacility.global

Plans and prices

Every eFACiLiTY plan and price →

Where Specifiction places it

• Facilities Management Software#1 of 349.2
• IWMS Software#1 of 149.2