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Facilio

facilio.com

From $833.33/mo WebiOSAndroidAPI
Visit facilio.com
Spec score 8.6 #3 of 29 in Smart Spaces Software

What it is

Facilio is an IoT-led property operations platform for real estate owners and operators. It brings building data together to help teams manage performance and portfolio operations. Its Connected CMMS covers work orders, preventive maintenance, asset and inventory management, inspections, and vendor management. Depending on the plan, teams can also use procurement workflows, tenant and stakeholder portals, compliance activities, and audit controls. Facilio says Atom AI can surface compliance risks, create reports from prompts, and dispatch work through chat while keeping a person involved. The platform connects ERP, building management systems, IoT sensors, and tenant apps using BACnet/IP, Modbus, and REST API. Listed integrations include Yardi, IBM TRIRIGA, IBM Maximo, Salesforce, ServiceNow, Okta, Slack, and Microsoft Teams. Native Android and iOS apps are available alongside responsive web and mobile design. Subscriptions have annual recurring fees and a separate one-time setup and implementation fee; they are typically quoted for a three-year contract, and integration fees may apply. Pricing is on request. Standard support and platform upgrades are included; Enterprise adds a dedicated customer success owner.

Spec sheet

What it does
Facilio provides an AI-powered connected CMMS and property-operations platform covering maintenance, buildings and refrigeration workflows.Read 14 Oct 2026 · facilio.com
Product
Facilio describes its IoT-led property operations platform as helping real estate owners and operators aggregate building data, optimize performance, and control portfolio operations.Read 7 Oct 2026 · facilio.com
Intended users
Facilio describes its plans for maintenance teams and multi-site portfolios, including operations teams managing assets, inventory, procurement, vendor ecosystems, and compliance requirements.Read 7 Oct 2026 · facilio.com
Integrations
Facilio advertises integrations with BAS/BMS vendors, BIM, sensors, BI tools, accounting, ERP, property, IT and collaboration systems including Honeywell, Siemens, Power BI, Tableau, Yardi, Xero, SAP, Salesforce, ServiceNow, Slack and WhatsApp.Read 14 Oct 2026 · facilio.com
Security
Facilio says its services are hosted on AWS and describes HTTPS, industry-standard encryption for data in transit, application security testing, and production database backups every 24 hours with a seven-day backup maintained.Read 7 Oct 2026 · facilio.com
Compliance
Facilio's security page says it is working toward SOC 2 security-compliant standards.Read 7 Oct 2026 · facilio.com
Support
Standard support and platform upgrades are included in the annual subscription; Enterprise includes a dedicated customer success owner.Read 7 Oct 2026 · facilio.com
Headquarters
Chennai, IndiaRead 28 Sep 2026 · facilio.com
Founded
A Facilio newsroom page states the company was founded in 2017.Read 7 Oct 2026 · facilio.com
AI
Facilio says its Atom AI can surface compliance risks, generate reports from prompts, and dispatch work through chat, with a human-in-the-loop approach.Read 7 Oct 2026 · facilio.com
AI assistants
Atom Suite supplies AI agents for service operations, invoice verification and facilities decision support inside the platform.Read 14 Oct 2026 · facilio.com
CMMS modules
The platform includes preventive maintenance, asset, inspection, work-order, vendor, field-service, inventory, visitor and workplace management modules.Read 14 Oct 2026 · facilio.com
Company facts
LinkedIn lists Facilio as a privately held New York company founded in 2017 with 51–200 employees.Read 14 Oct 2026 · linkedin.com
Connected Apps SDK
The SDK runs apps in secure iframes or mobile webviews and supports CRUD data access, file uploads, external connector calls, navigation, events, logging and exports.Read 14 Oct 2026 · facilio.com
Connected buildings
Connected Buildings provides energy monitoring, optimization, analytics and fault-detection functions with remote command and control.Read 14 Oct 2026 · facilio.com
Connected refrigeration
Connected Refrigeration offers refrigerant compliance, remote multi-site monitoring, leak detection and refrigeration-energy optimization.Read 14 Oct 2026 · facilio.com
Connectivity
The CMMS page says it connects ERP, BMS, IoT sensors, and tenant apps using BACnet/IP, Modbus, and REST API.Read 7 Oct 2026 · facilio.com
Documentation
The help center provides separate REST API, Script, Connected Apps and JavaScript SDK references plus user and mobile guides.Read 14 Oct 2026 · facilio.com
Extensibility
Developers can use Facilio Script, Connected Apps, Vibe SDK/CLI, SDKs and the FOQL SQL-like query language for customization and applications.Read 14 Oct 2026 · facilio.com
Funding news
Facilio announced a $35 million Series B round led by Dragoneer on February 22, 2022, with Brookfield Growth, Accel India and Tiger Global participating.Read 14 Oct 2026 · facilio.com
Google Play app
The Facilio Occupant Portal listing shows 500+ downloads and supports request submission, QR-code reporting, visitor management and request tracking; no star rating is displayed.Read 14 Oct 2026 · play.google.com
Integration methods
Its CMMS integration service supports REST APIs, ETL, SQL, file transfers, bidirectional synchronization, BACnet/Modbus triggers and purchase-order automation.Read 14 Oct 2026 · facilio.com
Legal name and investors
Crunchbase identifies Facilio Inc as a private company founded by Prabhu Ramachandran, Krishnamoorthi Rangasamy, Rajavel Subramanian and Yogendra Venkatapathy, with investors including Brookfield Growth and Tiger Global.Read 14 Oct 2026 · crunchbase.com
Licence
Terms identify Facilio software, APIs and documentation as proprietary intellectual property licensed for limited subscription access; reverse engineering and modification are prohibited.Read 14 Oct 2026 · facilio.com
Limit: missing features
Software Advice reviews mention absent appointment scheduling, weak asset relationships, imperfect UI presentation and occasional mobile crashes.Read 14 Oct 2026 · softwareadvice.com
Limit: pricing
A G2 reviewer characterized Facilio pricing as somewhat high and said the product was still developing features and data-privacy maturity.Read 14 Oct 2026 · g2.com
Limit: usability and bugs
GetApp reviewers report bugs that reduce usability and say creating and closing work orders can be lengthy and difficult.Read 14 Oct 2026 · getapp.com
Maintenance
Its Connected CMMS provides work order management, preventive maintenance scheduling, asset management, inventory management, inspections, and vendor management.Read 7 Oct 2026 · facilio.com
Mobile
The platform feature page describes a native mobile app for Android and iOS and responsive web and mobile design.Read 7 Oct 2026 · facilio.com
Offline mode
The Workstation mobile app supports offline work orders and inspections and synchronizes changes after reconnection.Read 14 Oct 2026 · facilio.com
Praise: coverage
GetApp reviewers praise one application spanning service requests, work orders, preventive maintenance, compliance, safety and invoicing.Read 14 Oct 2026 · getapp.com
Praise: support
G2 reviewers repeatedly describe Facilio staff as attentive, quick to respond and willing to work through solutions collaboratively.Read 14 Oct 2026 · g2.com
Pricing terms
Facilio says subscriptions have annual recurring fees, a separate one-time setup and implementation fee, and are typically quoted for a three-year contract; integration fees may also apply.Read 7 Oct 2026 · facilio.com
Public API
Facilio publishes REST APIs through an interactive Swagger reference with examples and versioned documentation.Read 14 Oct 2026 · facilio.com
Rating on Capterra
4.0 out of 5 from 25 reviews.Read 14 Oct 2026 · capterra.com
Rating on G2
4.4 out of 5 from 4 reviews.Read 14 Oct 2026 · g2.com
Rating on GetApp
4.0 out of 5 from 25 reviews.Read 14 Oct 2026 · getapp.com
Rating on Microsoft Marketplace
4.5 out of 5 from 4 ratings.Read 14 Oct 2026 · marketplace.microsoft.com
Rating on Software Advice
4.0 out of 5 from 25 reviews.Read 14 Oct 2026 · softwareadvice.com
Rating on TrustRadius
0 out of 10 from 0 reviews.Read 14 Oct 2026 · trustradius.com
Release note: September 2026
The September 30, 2026 release added delegation and impersonation changes, role filters, AI Studio agents through Facilio Script and connected-app approval buttons.Read 14 Oct 2026 · facilio.com
Security controls
Facilio states that it hosts on AWS, encrypts HTTPS traffic, runs vulnerability testing, masks sensitive non-production data, backs up production databases every 24 hours for seven days and uses monitoring, hashed passwords and two-factor controls.Read 14 Oct 2026 · facilio.com
Self-hosting
The terms describe Facilio as subscription SaaS and do not state a self-hosted deployment option.Read 14 Oct 2026 · facilio.com
Supported clients
Facilio runs in a browser and provides separate iOS and Android applications for vendors, tenants and occupants.Read 14 Oct 2026 · facilio.com
System requirements
Documented browser requirements include Safari 9+, Chrome 49+ or Opera 45+, with JavaScript and cookies enabled; Android KitKat/API 19+ and iOS 11+ are supported.Read 14 Oct 2026 · facilio.com
Vibe deployment
Vibe deploys static React, Vue, Svelte, Solid or HTML apps to managed vibe.facilio.com subdomains; server-side rendering and Node runtimes are not supported.Read 14 Oct 2026 · facilio.com

Plans and prices

Facilio starting price $10,000 a year per year Connected CMMS platform; quote required Read 14 Oct 2026 · softwareadvice.com
Enterprise Priced on request annual subscription; one-time setup/implementation fee everything in Essential · vendor management and RFQs · compliance and audit controls · SSO and enterprise security · dedicated customer success · sandbox and advanced configuration Read 14 Oct 2026 · facilio.com
Essential Priced on request annual subscription; one-time setup/implementation fee everything in Standard · inspections and compliance · inventory and spare parts · procurement · tenant/stakeholder portals · integration support Read 14 Oct 2026 · facilio.com
Standard Priced on request annual subscription; one-time setup/implementation fee work orders and service requests · preventive maintenance · mobile access · reports and dashboards · core asset/workflow configuration Read 14 Oct 2026 · facilio.com

Every Facilio plan and price →

Strong points and limits

Strong points

  • Covers work orders and preventive maintenance
  • Connects ERP, BMS, IoT sensors, and tenant apps
  • Native Android and iOS apps
  • Standard support and upgrades are included

Limits

  • Pricing is on request
  • Setup and implementation have a separate one-time fee
  • Integration fees may apply
  • Typically quoted for a three-year contract

Who it suits

Facilio is aimed at maintenance teams and multi-site property portfolios managing assets, inventory, procurement, vendors, and compliance. It supports mobile and web access for operations teams.

Verdict

Facilio brings maintenance and wider property operations into one platform with integrations and mobile access. Buyers should clarify the subscription, setup, and possible integration fees when requesting pricing.

Where Specifiction places it

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