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FacTech Kaizen

factech.ai

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Spec score 9.0 #3 of 34 in Facilities Management Software

What it is

FacTech Kaizen is an AI-powered computer-aided facility management platform for facility operations, assets, maintenance, and work orders. Maintenance requests can generate and assign work orders automatically, while preventive-maintenance schedules help teams track planned work. The platform records asset lifecycles and maintenance histories, manages space occupancy and layouts, and provides inspection checklists, vendor management, dashboards, real-time reports, compliance checklists, and audit trails. Its Netra AI layer reads sensor and complaint signals, routes work, identifies compliance gaps, and monitors service-level agreements. Technicians and managers can work from Android, iOS, and the web; the technician app supports offline updates with later synchronization. An API option is listed, and integrations include SAP, Zoho, Tally, Salesforce, Power BI, Tableau, Razorpay, Google Workspace, Slack, Honeywell, and Siemens systems. Integration methods include REST, OAuth2, webhooks, CSV, GraphQL, MQTT, and WebSocket. Pricing is on request, with a 15 Days Trial.

Spec sheet

What it does
Kaizen is FacTech’s SaaS computer-aided facility-management platform for operations and maintenance.Read 15 Oct 2026 · linkedin.com
Purpose
Kaizen is an AI-powered CAFM platform for facility operations, asset tracking, maintenance, and work orders.Read 8 Oct 2026 · factech.ai
Intended users
The product is positioned for scaling companies and enterprises managing multiple facilities and complex operations.Read 8 Oct 2026 · factech.ai
Trial
The FacTech sign-up page advertises a 15 Days Trial starting from initial sign-up date.Read 8 Oct 2026 · factech.ai
Integrations
FacTech lists connections for SAP, Oracle, Tally, Salesforce, smart meters, BMS, IoT devices, payments, BI tools, Active Directory, Google Workspace, Slack and WhatsApp.Read 15 Oct 2026 · test.factech.ai
Security
The maker states FacTech is ISO/IEC 27001:2022 and ISO 27071:2023 certified, undergoes yearly third-party VAPT assessment, and is GDPR and DPDP compliant.Read 8 Oct 2026 · factech.ai
Compliance
Digital checklists and audit trails support regulatory-compliance management.Read 15 Oct 2026 · factech.ai
Support
The Kaizen page advertises 24/7 support.Read 8 Oct 2026 · factech.ai
Headquarters
Noida, Uttar Pradesh, IndiaRead 28 Sep 2026 · factech.ai
Founded
2014Read 28 Sep 2026 · factech.ai
Maker
The maker identifies itself as FacTech and says its aim is to digitize facility operations; the opened pages reviewed do not state its founding year or headquarters.Read 8 Oct 2026 · factech.ai
AI layer
Netra reads sensor and complaint signals, raises and routes work orders, flags compliance gaps, and monitors SLAs.Read 8 Oct 2026 · factech.ai
Analytics and compliance
The platform provides real-time reporting and dashboards, digital compliance checklists, and audit trails.Read 8 Oct 2026 · factech.ai
API and extensibility
The integration page describes REST APIs, OAuth2 or API-key authentication, webhooks, GraphQL, MQTT, WebSocket, batch CSV and bulk-import options.Read 15 Oct 2026 · test.factech.ai
Apple system requirement
The technician app requires iOS 15.1 or later, iPadOS 15.1 or later, or macOS 12.0 on an Apple M1-or-later Mac.Read 15 Oct 2026 · apps.apple.com
Asset tracking
A central asset database stores history, performance and preventive-maintenance information.Read 15 Oct 2026 · factech.ai
Assets and space
Features include asset lifecycle and maintenance history tracking, plus space occupancy and layout management.Read 8 Oct 2026 · factech.ai
Automated work orders
Work requests can be submitted and automatically assigned through the work-order workflow.Read 15 Oct 2026 · factech.ai
Availability and support
The vendor advertises 99.9% platform uptime and 24/7 support and monitoring.Read 15 Oct 2026 · factech.ai
Bulk import
Users can import asset records from Excel through the Asset and PPM area.Read 15 Oct 2026 · factech.ai
Company ownership and funding
Crunchbase lists the company as private and does not expose a verified founded year or funding amount on the public profile.Read 15 Oct 2026 · crunchbase.com
Company size and founding
LinkedIn lists Factech as a privately held software company founded in 2019 with 11–50 employees and headquarters in Noida.Read 15 Oct 2026 · linkedin.com
Documentation
The help archive contains dated how-to articles, including instructions for exporting asset and housekeeping data to Excel.Read 15 Oct 2026 · factech.ai
GetApp platform and support listing
GetApp lists web, Android and iPhone/iPad support plus email/help desk, knowledge base, phone support, FAQs and training options.Read 15 Oct 2026 · getapp.com
Integration methods
The integration page describes REST APIs, OAuth2, webhooks, batch CSV, GraphQL, MQTT, and WebSocket methods, with custom integrations available on request.Read 8 Oct 2026 · factech.ai
Legal company name
Crunchbase identifies the legal entity as Factech Automation Solutions Pvt. Ltd. and lists founder Deepak Dabas.Read 15 Oct 2026 · crunchbase.com
Limit: Google Play update experience
A reviewer complained about receiving daily update prompts without seeing changes in the app.Read 15 Oct 2026 · play.google.com
Limit: learning curve and reporting
A G2 reviewer reports a difficult learning curve for new users and restrictive reporting options.Read 15 Oct 2026 · g2.com
Limit: ongoing effort
G2 reviewers say the approach requires continuous attention and can create conflicts when goals are misaligned.Read 15 Oct 2026 · g2.com
Mobile access
Technicians and managers can update work orders, view asset information and communicate from mobile devices.Read 15 Oct 2026 · factech.ai
Netra AI
Netra is described as an embedded AI agent that reads sensor and complaint signals, raises and routes work orders, flags compliance gaps and monitors SLAs.Read 15 Oct 2026 · factech.ai
Notable news: Suncity
FacTech announced on July 22, 2022 that Suncity Projects ordered Kaizen for asset performance, predictive and preventive maintenance, e-checklists, inventory, attendance integration and complaints.Read 15 Oct 2026 · factech.ai
Notable news: Vatika Enviro
FacTech announced on December 14, 2022 that Vatika Enviro would use Kaizen for asset lifecycle, predictive and preventive maintenance, e-checklists, uptime tracking, housekeeping, guard patrols and dashboards.Read 15 Oct 2026 · factech.ai
Offline mobile work
The technician app supports offline work-order updates and synchronizes when connectivity returns.Read 15 Oct 2026 · apps.apple.com
Platform modules
The platform lists asset management, planned maintenance, complaints, housekeeping, inventory, procurement, lease and billing, attendance, visitors, gate passes, work permits and feedback.Read 15 Oct 2026 · factech.ai
Praise: centralization and insights
G2 reviewers praise centralized information, real-time analysis, teamwork, productivity and problem solving.Read 15 Oct 2026 · g2.com
Preventive maintenance
Users can schedule and track preventive maintenance and the vendor claims breakdown reductions above 70%.Read 15 Oct 2026 · factech.ai
Rating on Apple App Store
No displayed rating because the app has not received enough ratings or reviews.Read 15 Oct 2026 · apps.apple.com
Rating on G2
4.7 out of 5 from 10 reviewsRead 15 Oct 2026 · g2.com
Rating on GetApp
0 out of 5 from 0 reviewsRead 15 Oct 2026 · getapp.com
Rating on Google Play
4.6 out of 5 from 160 reviewsRead 15 Oct 2026 · play.google.com
Real-time reporting
The product reports costs, performance patterns and resource use using current facility data.Read 15 Oct 2026 · factech.ai
Security certifications
FacTech states that it holds ISO/IEC 27001:2022 and ISO 27071:2023 certifications, performs yearly third-party VAPT and follows GDPR and DPDP compliance.Read 15 Oct 2026 · factech.ai
Space management
The platform tracks occupancy, moves, changes and future space requirements.Read 15 Oct 2026 · factech.ai
Work orders
The product automates work order generation and assignment from maintenance requests.Read 8 Oct 2026 · factech.ai

Plans and prices

Kaizen $100 a month usage based Facility management software; pricing listed as 100 usage based per month Read 15 Oct 2026 · getapp.com

Every FacTech Kaizen plan and price →

Strong points and limits

Strong points

  • Automates work-order generation and assignment
  • Tracks preventive maintenance and asset history
  • Supports offline technician work with later sync
  • Offers broad integration methods and named systems
  • Includes dashboards, checklists, and audit trails

Limits

  • Pricing is available only on request
  • The trial lasts 15 Days
  • Custom integrations require a request

Who it suits

Kaizen is positioned for scaling companies and enterprises managing multiple facilities and complex operations. It fits teams needing work-order, asset, space, compliance, and maintenance functions together.

Verdict

Kaizen combines facility operations, maintenance, asset, space, and compliance workflows with an AI layer and mobile access. Buyers must request pricing, but a 15 Days Trial is advertised.

Where Specifiction places it

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