EFK Platform vs Equifax Immigration Case Management

EFK Platform is a web-based service for professional practices that centralises clients, cases, Spanish EX forms, documents, tasks and communications. Its case tools cover workflows, document organisation, task tracking, appointments, reminders, deadline alerts and procedure status. It can prepare Spanish immigration EX forms using centralised client and case data, but a professional must review them before filing. Listed case types include NIE, TIE, arraigo, family reunification and work permits. The interface and AI agent support Spanish, Arabic, Darija and French; its AI voice agent communicates with clients in Spanish, Arabic and Darija and is included in the Professional plan. The platform also lists document and conversation translation, billing and reports. Plans begin at €49 a month, excluding VAT, with the first month free. Starter allows up to two users, Professional up to five, and Enterprise has unlimited users. EFK says its infrastructure is in Spain and describes TLS encryption, role-based access, daily backups, tenant data isolation and audit logs.

Equifax Immigration Case Management is a cloud-based system for immigration law firms, nonprofit organizations, and employers. Its Edge version includes a customizable client web portal, and Equifax says the service stores more than 7 million Foreign National Records. Case work uses electronic forms, smart questionnaires, and predefined or customizable workflows, with alerts for tasks needing attention. Reports can cover deadlines, milestones, case metrics, and employee performance. Outlook Integrator uploads emails and attachments into client files, while Word Integrator merges case data into document templates. Both require Windows desktop Microsoft Office and do not support Office web apps. A Chrome E-File extension transfers data to government systems including ETA-9141, DS-160, ETA-9035, H-1B Registration, and ETA-9089. Acuity can exchange appointment information with Edge calendars when API access is included. Pricing is listed in a Service Order and is available on request.