eGain Virtual Assistant vs Quickchat AI
eGain Virtual Assistant
egain.com
Quickchat AI
quickchat.aiSide by side
| Figure | eGain Virtual Assistant | Quickchat AI |
|---|---|---|
| Price from | Free | $0.50/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 16 |
| Spec score · Chatbot Builders | 8.6 (#50) | 9.1 (#9) |
| Channels | eGain’s customer engagement suite lists virtual assistant and self-service on web, plus mobile, messaging, chat, social, click-to-call, cobrowsing, email, and phone capabilities. | Supported deployment surfaces include website widget, hosted chat page, iframe, WhatsApp, Slack, Discord, Telegram, Messenger, Instagram, Intercom, HubSpot and Zendesk. |
| Founded | 1997 | 2018 |
| Free plan | No | Yes |
| Headquarters | Sunnyvale, California, United States | 981 Mission Street, San Francisco, California 94103, USA |
| Knowledge-base answers | Yes | Knowledge sources include PDF, DOCX, XLSX, CSV, EPUB, Markdown and text files, websites, help-center articles and Shopify catalogs. |
Plans
eGain Virtual Assistant
- AI AgentPrice not published
- Innovation in 30 Days guided pilotFree
- eGain AI Agent$0.50, paid once
- eGain AI Agent$25 a month
Quickchat AI
- FreeFree
- Starter$9 a month
- Basic$29 a month
- Essential$99 a month
- Professional$299 a month
- Business$999 a month
- Enterprise$0.50 a month
- FreeFree
- FreeFree
- EnterprisePriced on request
In their own words
eGain Virtual Assistant
eGain Virtual Assistant has no write-up on Specifiction yet; its figures are above.
Quickchat AI
Quickchat AI provides tools for creating, configuring, and deploying AI Agents for business use. Agents can use text, websites, uploaded files, Shopify, Intercom articles, and YouTube videos as knowledge sources. They can understand and answer in multiple languages, with customizable personality and tone. Conversation actions include handing a chat to a person, collecting data, calling HTTP APIs, connecting MCP servers, and recording information in Google Sheets. Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. Website deployment options are a configurable chat widget, an iFrame embed, or a chat page. Conversation analysis includes sentiment, CSAT ratings, outcomes, topics, alerts, and AI Insights. The Free plan costs nothing and gives 50 AI credits per month for personal, non-commercial use. Starter costs $9 a month and includes 150 AI credits monthly and commercial use. REST API access is listed with Business, which costs $999 a month. Quickchat AI is available through web, API, and self-hosted deployment.