Eightfold Candidate Relationship Management vs Gem ATS
Eightfold Candidate Relationship Management
eightfold.aiGem ATS
gem.comSide by side
| Figure | Eightfold Candidate Relationship Management | Gem ATS |
|---|---|---|
| Price from | — | $10.83/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 3 |
| Spec score · Candidate Relationship Management Software | 8.0 (#7) | 8.0 (#9) |
| Spec score · Recruiting CRM Software | 7.9 (#13) | 8.0 (#12) |
| Headquarters | Santa Clara, California, USA | Gem lists its headquarters at 525 Market Street, 6th Floor, San Francisco, California 94105. |
| Security | Eightfold’s security page states the platform holds FedRAMP Moderate authorization and SOC 2 Type II and ISO/IEC 27001, 27017, 27701, and 42001 certifications or assessments. | Gem states that data at rest is encrypted with AES-256 and data in transit with browser-based TLS. |
| Support | The product sheet says Candidate Relationship Management is available with dedicated support. | Gem directs customers to their Customer Success Manager or its support team at [email protected] for integration questions. |
Plans
Eightfold Candidate Relationship Management
- Eightfold Candidate Relationship ManagementPriced on request
Gem ATS
- Gem Startup Program (1–10 FTE)$130 a year
- Gem All-in-OnePriced on request
- Gem + Your ATSPriced on request
In their own words
Eightfold Candidate Relationship Management
Eightfold Candidate Relationship Management helps employers run scheduled campaigns to engage candidates already in their talent pool. Recruiters can target people by location, experience, functional area, and other criteria, or use AI to select candidates likely to be interested. Communications can go by email or SMS, and automation is intended to reduce campaign effort. Recruiter tools include email authoring, A/B testing, real-time audience filters, scheduled messages, and one-click follow-up. Analytics cover interaction funnels, geography, audience characteristics, and outcomes. Campaigns can be used to nurture alumni, employee referrals, diversity audiences, and other groups. The CRM is part of Eightfold Talent Acquisition, with no additional integration or technology purchase stated for that setup; it can also sync two ways with an existing ATS and manage profile deduplication, cleanup, updates, and enrichment. The product is available through web and API, and pricing is on request. Eightfold says customer data is hosted on AWS with regional data residency and is not used in identifiable form to train its AI models.
Gem ATS
Gem ATS is an applicant tracking system for talent acquisition teams, covering applicant review, hiring workflows, and reporting. Its AI Application Review Agent scores and ranks applicants against hiring criteria, while an AI Fraud Detection Agent flags suspicious applications. After interviews, Gem turns interviewer feedback into structured scorecard summaries. Teams can manage a visual pipeline with SLA indicators, offers and approvals, built-in e-signatures, and workflow automations. Gem ATS can operate as a standalone product and shares data with Gem sourcing, scheduling, and analytics products; those products are available to add as a team grows. Gem lists integrations with Checkr, BrightHire, DocuSign, CodeSignal, and other tools. The company says it can migrate teams from Greenhouse or Lever, including data migration, integration setup, and onboarding. Gem states that data at rest is encrypted with AES-256 and data in transit with browser-based TLS. Its listed Startup Program plan costs $130 a year, with the page also showing $130 per month and $270. Other plans use custom pricing based on company FTE count.