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Eightfold Candidate Relationship Management
eightfold.ai
What it is
Eightfold Candidate Relationship Management helps employers run scheduled campaigns to engage candidates already in their talent pool. Recruiters can target people by location, experience, functional area, and other criteria, or use AI to select candidates likely to be interested. Communications can go by email or SMS, and automation is intended to reduce campaign effort. Recruiter tools include email authoring, A/B testing, real-time audience filters, scheduled messages, and one-click follow-up. Analytics cover interaction funnels, geography, audience characteristics, and outcomes. Campaigns can be used to nurture alumni, employee referrals, diversity audiences, and other groups. The CRM is part of Eightfold Talent Acquisition, with no additional integration or technology purchase stated for that setup; it can also sync two ways with an existing ATS and manage profile deduplication, cleanup, updates, and enrichment. The product is available through web and API, and pricing is on request. Eightfold says customer data is hosted on AWS with regional data residency and is not used in identifiable form to train its AI models.
Spec sheet
- Purpose
- Candidate Relationship Management helps employers engage and hire from their existing talent pool through scheduled campaigns.Read 3 Oct 2026 · eightfold.ai
- Intended users
- Eightfold describes the CRM as designed for recruiters and its wider platform as serving HR leaders, recruiters, and people managers.Read 3 Oct 2026 · eightfold.ai
- Security
- Eightfold’s security page states the platform holds FedRAMP Moderate authorization and SOC 2 Type II and ISO/IEC 27001, 27017, 27701, and 42001 certifications or assessments.Read 3 Oct 2026 · eightfold.ai
- Privacy
- Eightfold says the CRM helps employers maintain relationships and comply with GDPR and other privacy regulations requiring regular contact.Read 3 Oct 2026 · eightfold.ai
- Support
- The product sheet says Candidate Relationship Management is available with dedicated support.Read 3 Oct 2026 · eightfold.ai
- Headquarters
- Santa Clara, California, USARead 28 Sep 2026 · eightfold.ai
- ATS integration
- The product page says CRM is part of Eightfold Talent Acquisition and requires no additional integration; the product sheet says it can sync two ways with an existing ATS and deduplicate, clean, update, and enrich profiles.Read 3 Oct 2026 · eightfold.ai
- Audience targeting
- Recruiters can target candidates by location, experience level, functional area, and other criteria, or use AI to select recipients likely to be interested.Read 3 Oct 2026 · eightfold.ai
- Automation
- Eightfold says automation reduces the effort required to run campaigns.Read 3 Oct 2026 · eightfold.ai
- Campaign analytics
- Built-in analytics include an interaction funnel, geographic data, audience characteristics, and outcomes.Read 3 Oct 2026 · eightfold.ai
- Campaigns
- Recruiters can schedule and deliver targeted campaigns to their talent pool.Read 3 Oct 2026 · eightfold.ai
- Data protection
- Eightfold says it hosts data on AWS with regional data residency and encrypts data in transit and at rest.Read 3 Oct 2026 · eightfold.ai
- Data use
- Eightfold says it does not use identifiable customer data to train its AI models.Read 3 Oct 2026 · eightfold.ai
- Hosting
- Eightfold says customer data is hosted on AWS with regional data residency.Read 3 Oct 2026 · eightfold.ai
- Included in Talent Acquisition
- The CRM is part of Eightfold Talent Acquisition and requires no additional integration or technology purchase, according to Eightfold.Read 3 Oct 2026 · eightfold.ai
- Integration options
- Eightfold's APIs support exchanging data with other ATS, HRIS, and LMS ecosystems.Read 3 Oct 2026 · apidocs.eightfold.ai
- Messaging
- The CRM supports candidate communications by email and SMS.Read 3 Oct 2026 · eightfold.ai
- Pricing availability
- The product page does not state a price; Eightfold's contact page directs prospective customers to contact sales.Read 3 Oct 2026 · eightfold.ai
- Privacy purpose
- Eightfold says the CRM helps employers maintain talent relationships and comply with GDPR and other privacy regulations requiring regular contact.Read 3 Oct 2026 · eightfold.ai
- Recruiter tools
- The product sheet describes an email authoring tool, A/B testing, real-time audience filters, scheduled messages, and one-click follow-up.Read 3 Oct 2026 · eightfold.ai
- Security certifications
- Eightfold's security page states that the platform has SOC 2 Type II and ISO/IEC 27001, 27017, 27701, and 42001 certifications.Read 3 Oct 2026 · eightfold.ai
- Use cases
- The product sheet lists nurturing diversity audiences, alumni, employee referrals, and other key groups as campaign uses.Read 3 Oct 2026 · eightfold.ai
Plans and prices
Eightfold Candidate Relationship Management Priced on request Part of Eightfold Talent Acquisition · no additional technology purchase Read 3 Oct 2026 · eightfold.ai
Every Eightfold Candidate Relationship Management plan and price →
Strong points and limits
Strong points
- Targets candidates using filters or AI selection
- Supports both email and SMS campaigns
- Includes campaign analytics and A/B testing
- Can sync two ways with an existing ATS
Limits
- Pricing is available on request
- Support is offered during business hours
Who it suits
The CRM is designed for recruiters engaging existing talent pools through targeted campaigns. It may also suit HR leaders and people managers using Eightfold's wider platform.
Verdict
Eightfold Candidate Relationship Management focuses on recruiting campaigns and talent-pool engagement, with targeting, messaging, and campaign analytics. It is part of Eightfold Talent Acquisition, and pricing is on request.
Where Specifiction places it
- Candidate Relationship Management Software#7 of 258.0
- Recruiting CRM Software#13 of 297.9
