Firefish
firefishsoftware.com
What it is
Firefish is a recruitment CRM for agencies handling permanent, contract and temporary recruitment. Search options include Boolean, postcode, skills, certifications, profiles and keywords, alongside saved searches, talent pools and AI candidate matching. AI tools can extract CV skills, build candidate profiles, generate content and draft personalized emails; automated email sequences are also available. Contract workflows cover contract generation, e-signing, contract-out management and rate and time clock configuration, while temporary recruitment includes shift scheduling. Business development tools include lead pipelines, email engagement tracking, online terms signing, terms management and lead reporting. The CRM also lists two-way SMS, WhatsApp chat logging, in-platform VOIP calling, task management and meeting scheduling. Firefish connects with tools for sourcing, candidate attraction, communications, back office and reporting. Pricing depends on agency size, workflows, modules and onboarding needs, so the company directs buyers to request a demo for an accurate quote. Add-on modules start at £150 per module. Firefish is based in Glasgow and says it was founded in 2010.
Spec sheet
- Purpose
- Firefish is a recruitment CRM for agencies handling permanent, contract and temporary recruitment.Read 8 Oct 2026 · firefishsoftware.com
- Integrations
- The maker says Firefish connects to tools for candidate attraction, communication, sourcing, back office and reporting, including email platforms, job boards, calendars, websites, portals and back-office systems.Read 8 Oct 2026 · firefishsoftware.com
- Security
- Firefish says it uses Microsoft Azure, holds Cyber Essentials accreditation, performs annual third-party security scanning and penetration audits, and offers multi-factor authentication.Read 8 Oct 2026 · firefishsoftware.com
- Headquarters
- Glasgow, Scotland, UKRead 28 Sep 2026 · firefishsoftware.com
- Add-on pricing
- The pricing page lists add-on modules from £150 per module.Read 8 Oct 2026 · firefishsoftware.com
- AI and automation
- The product includes AI tools for CV skills extraction, candidate profiles, candidate matching, content generation, personalized email drafts and automated email sequences.Read 8 Oct 2026 · firefishsoftware.com
- Business development
- Business development features include lead pipelines, email engagement tracking, online terms signing, terms management and lead reporting.Read 8 Oct 2026 · firefishsoftware.com
- Career site
- YesRead 23 Sep 2026 · firefishsoftware.com
- Communications
- The CRM lists two-way SMS, WhatsApp chat logging, in-platform VOIP calling, task management and meeting scheduling.Read 8 Oct 2026 · firefishsoftware.com
- Company history
- Firefish says it was founded in 2010 and became a cloud-based solution in 2015.Read 8 Oct 2026 · firefishsoftware.com
- Contract and temp workflows
- Contract workflow features include contract generation, e-signing, contract-out management and rate and time clock configuration; temporary workflow includes shift scheduling.Read 8 Oct 2026 · firefishsoftware.com
- Data location and encryption
- The maker says customer live data, backups and replicas are stored in Azure data centres in Europe, with HTTPS/TLS in transit and Azure AES-GCM 256-bit encryption at rest.Read 8 Oct 2026 · firefishsoftware.com
- Extension and API
- The pricing page describes a sourcing extension that adds candidate and contact profiles from websites, and the site links to Firefish API documentation.Read 8 Oct 2026 · firefishsoftware.com
- Interview scheduling
- YesRead 23 Sep 2026 · firefishsoftware.com
- Job board distribution
- YesRead 23 Sep 2026 · firefishsoftware.com
- Pricing limits
- Pricing depends on agency size, workflows, selected modules and onboarding needs; the pricing page directs buyers to book a demo for an accurate quote.Read 8 Oct 2026 · firefishsoftware.com
- Resume parsing
- YesRead 23 Sep 2026 · firefishsoftware.com
- Search and matching
- Its search tools include Boolean, postcode, skill, certification, profile and keyword searches, saved searches, talent pools and AI candidate matching.Read 8 Oct 2026 · firefishsoftware.com
- Support and migration
- The pricing page says customers receive support, training and learning resources, and that its in-house migration team has migrated agencies from more than 50 recruitment CRMs.Read 8 Oct 2026 · firefishsoftware.com
- Workflow automation
- YesRead 23 Sep 2026 · firefishsoftware.com
Plans and prices
Strong points and limits
Strong points
- Searches include Boolean, skills and postcode options.
- Includes AI matching and CV skills extraction.
- Supports contract and temporary workflows.
- Lists two-way SMS and in-platform VOIP.
- Includes support, training and learning resources.
Limits
- Pricing is available on request.
- Add-on modules start at £150 per module.
- An accurate quote requires a demo booking.
Who it suits
Firefish suits recruitment agencies managing permanent, contract or temporary workflows, as well as business development. Buyers needing a precise price should request a quote based on their agency and selected modules.
Verdict
Firefish brings candidate search, communications and multiple recruitment workflows into an agency CRM. Its paid pricing depends on the agency’s requirements, so buyers need to request a tailored quote.
Where Specifiction places it
- Applicant Tracking Systems#89 of 2337.8
- Recruitment Agency Software#14 of 337.8
- Recruitment CRM#9 of 217.8
- Candidate Relationship Management Software#12 of 257.8
- Recruiting CRM Software#14 of 297.8