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Sense

sensehq.com

From $500/mo WebiOSAndroidAPIBrowser extension
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Spec score 8.3 #3 of 33 in Candidate Experience Software

What it is

Sense is recruiting automation software for talent acquisition and staffing teams. Its AI Recruiter uses specialized agents for sourcing, candidate engagement, screening, and scheduling across the hiring lifecycle. Teams can communicate with candidates by SMS, WhatsApp, email, chat, and voice, and arrange interviews with calendar integrations, reminders, and in-person, virtual, panel, or sequential formats. Sense says it integrates with customers’ ATS and describes a bi-directional integration; named connections include Workday, Greenhouse, Oracle, iCIMS, and others. The platform is available on the web, Android, and iOS, through an API, and as an extension. Sense says dashboard and API traffic use TLS encryption and stored data uses AES-256; it also describes annual security assessments and configurable multi-factor authentication. Plans start at $500/mo, with separate packages for messaging, scheduling, staffing, AI recruiting, and talent acquisition. Enterprise staffing pricing is available by request.

Spec sheet

What it does
Sense is a cloud talent-engagement platform that automates candidate outreach, screening, scheduling and recruiting workflows.Read 21 Oct 2026 · getapp.com
Product
Sense provides recruiting automation and candidate engagement tools for hiring teams.Read 29 Sep 2026 · sensehq.com
API
Sense publishes an OpenAPI 3 REST API for synchronizing ATS entities into the platform.Read 21 Oct 2026 · developer.sensehq.com
Security
Sense says dashboard and API traffic is encrypted with TLS and stored data with AES-256 encryption.Read 29 Sep 2026 · sensehq.com
Support
Standard support is Monday through Friday 9 AM–8 PM ET, with critical-issue coverage 24/7/365.Read 21 Oct 2026 · sensehq.com
Headquarters
San Francisco, California, United StatesRead 23 Sep 2026 · sensehq.com
Founded
2016Read 23 Sep 2026 · sensehq.com
Company
Sense says it was founded in 2016 and identifies its company as Sense Talent Labs, Inc.Read 29 Sep 2026 · sensehq.com
AI recruiter
Sense AI Recruiter uses specialized agents for sourcing, engagement, screening, and scheduling across the hiring lifecycle.Read 29 Sep 2026 · sensehq.com
Analytics
Built-in dashboards provide real-time candidate-engagement analytics and NPS survey reporting.Read 21 Oct 2026 · sensehq.com
API authentication
The API uses OAuth2 client credentials and bearer JWT authorization.Read 21 Oct 2026 · developer.sensehq.com
API limits
API batch upserts support up to 500 records and payloads under 256 KB after compression; change-event data may take about 30 minutes to appear.Read 21 Oct 2026 · developer.sensehq.com
API updates
The April 2, 2026 API changelog added resume uploads through POST /v1/candidates/{id}/resume with a 4 MB maximum file size.Read 21 Oct 2026 · developer.sensehq.com
ATS integration
Sense says its platform integrates with customers’ ATS, and its recruiting automation page describes a bi-directional ATS integration.Read 29 Sep 2026 · sensehq.com
ATS integrations
Listed integrations include Bullhorn, iCIMS, TargetRecruit, Greenhouse, SmartRecruiters, Avionté, JobDiva, CEIPAL, SAP and Oracle Talent Management Cloud.Read 21 Oct 2026 · getapp.com
Avionté integration
The Avionté connector synchronizes data bidirectionally and triggers Sense journeys from talent lifecycle events.Read 21 Oct 2026 · sensehq.com
Candidate matching
AI matching recommends candidates for jobs and can re-engage passive talent already in the database.Read 21 Oct 2026 · sensehq.com
Candidate messaging
Sense supports candidate communication through SMS, WhatsApp, email, chat, and voice.Read 29 Sep 2026 · sensehq.com
Cloud infrastructure
Sense hosts services on Amazon Web Services and cites AWS PCI DSS, SOC 1/2/3, ITAR, EU-US and NIST compliance.Read 21 Oct 2026 · sensehq.com
Company facts
Sense says it was founded in 2016, is headquartered at 1875 Mission Street, San Francisco, and has more than 1,000 customers, 350 employees and $90 million in total funding.Read 21 Oct 2026 · sensehq.com
Company size
LinkedIn lists Sense as privately held with 201–500 employees.Read 21 Oct 2026 · linkedin.com
Conversational AI
Sense AI Chatbot provides job matching, FAQs, live chat, instant apply, prescreening and sourcing bots.Read 21 Oct 2026 · sensehq.com
Documentation
Sense provides a searchable knowledge base, release notes and developer API reference documentation.Read 21 Oct 2026 · sensehq.com
Funding news
Sense’s media page links December 2021 coverage of a $50 million SoftBank Vision Fund 2-led round that valued the company at $500 million.Read 21 Oct 2026 · sensehq.com
Hosting
Sense says its services are hosted on AWS and lists AWS compliance with PCI DSS, SOC 1/2/3, ITAR, EU-US, and NIST.Read 29 Sep 2026 · sensehq.com
Intended customers
Sense describes solutions for talent acquisition and staffing teams and lists industries including healthcare, financial services, retail, logistics, manufacturing, and technology.Read 29 Sep 2026 · sensehq.com
Interview scheduling
Scheduling automates one-to-one, panel and sequential interviews with calendar connections and reminders.Read 21 Oct 2026 · sensehq.com
Legal name
Crunchbase identifies the legal name as Sense Talent Labs, Inc.Read 21 Oct 2026 · crunchbase.com
License model
The subscriber agreement grants customers a non-exclusive, non-transferable right to access proprietary services during the subscription term.Read 21 Oct 2026 · sensehq.com
Limit: G2 notifications
A G2 reviewer reported that mobile notifications can fail to arrive for received texts.Read 21 Oct 2026 · g2.com
Limit: G2 performance
G2 review summaries mention occasional lag, slow processing, slow loading and glitches during high-volume messaging.Read 21 Oct 2026 · g2.com
Limit: GetApp usability
A GetApp review says the software is too difficult for most of that reviewer’s company to use.Read 21 Oct 2026 · getapp.com
Messaging
Messaging supports personalized mass texting, SMS and WhatsApp conversations.Read 21 Oct 2026 · sensehq.com
MFA
Multi-factor authentication can be enabled from the in-product admin panel.Read 21 Oct 2026 · sensehq.com
Mobile
Sense says its mobile app is available for iOS and Android.Read 29 Sep 2026 · sensehq.com
Mobile release
The April 2026 mobile release added simplified SSO and capped messages at 1,500 characters and broadcasts at 720 characters.Read 21 Oct 2026 · support.sensehq.co
Named integrations
The homepage displays Workday, SAP, SmartRecruiters, Salesforce, Avionté, Oracle, Greenhouse, iCIMS, LinkedIn, Microsoft Teams, JobDiva, Bullhorn, LaborEdge, Google, Indeed, and Zoom.Read 29 Sep 2026 · sensehq.com
Praise: G2 usability
G2 reviewers repeatedly praise ease of use, bulk messaging, integrations and time savings.Read 21 Oct 2026 · g2.com
Praise: GetApp integrations
GetApp reviewers highlight integrations such as Erecruit as improving workflow efficiency and messaging.Read 21 Oct 2026 · getapp.com
Rating on Apple App Store
No aggregate rating shown because the app has insufficient ratings or reviewsRead 21 Oct 2026 · apps.apple.com
Rating on G2
4.5 out of 5 from 567 reviewsRead 21 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.2 out of 5 from 154 ratingsRead 21 Oct 2026 · gartner.com
Rating on GetApp
4.7 out of 5 from 38 reviewsRead 21 Oct 2026 · getapp.com
Rating on Google Play
3.9 out of 5 from 45 reviewsRead 21 Oct 2026 · play.google.com
Recruiting automation
The platform creates automated journeys triggered by candidate profile data or actions.Read 21 Oct 2026 · sensehq.com
Release note
April 2026 introduced customer Agent Builder for creating and publishing Chat and Voice agents.Read 21 Oct 2026 · support.sensehq.co
Scheduling
Interview scheduling supports calendar integrations, reminders, and in-person, virtual, panel, or sequential interviews.Read 29 Sep 2026 · sensehq.com
Security encryption
Sense states that dashboard and API traffic uses TLS and stored data uses AES-256 encryption.Read 21 Oct 2026 · sensehq.com
Security practices
Sense says it conducts annual vulnerability and penetration assessments and applies least-privilege principles and security controls.Read 29 Sep 2026 · sensehq.com
Security testing
The company says it performs annual vulnerability and penetration assessments and applies least-privilege controls.Read 21 Oct 2026 · sensehq.com

Plans and prices

Sense Interview Scheduling $500 a month Starting at $500 per month Calendar connections · Round-robin and panel scheduling · ATS integration · Reminders · Chrome extension Read 21 Oct 2026 · sensehq.com
Sense SMS/WhatsApp Messaging $500 a month Starting at $500 per month 1:1 and broadcast messaging · Conversation search/filter · Templates · Shared inboxes · Chrome extension · Mobile app Read 21 Oct 2026 · sensehq.com
Sense Platform for Staffing Teams $2,000 a month Starting at $2,000 per month Automation & Workflows · SMS/WhatsApp · Scheduling · Chatbot/Voice AI screening · Matching · Referrals · Campaigns · Events · Landing pages · Analytics · Onboarding · ATS integration Read 21 Oct 2026 · sensehq.com
Sense AI Recruiter $3,000 a month Starting at $3,000 per month Recruiting Orchestration Agent · Messaging Agent · Scheduling Agent · Screening Agent · Candidate Matching Agent · Candidate Evaluation Agent · Onboarding Agent Read 21 Oct 2026 · sensehq.com
Sense Platform for Talent Acquisition $7,000 a month Starting at $7,000 per month Talent CRM · Automation & Workflows · SMS/WhatsApp · Scheduling · Chatbot/Voice AI screening · Matching · Referrals · Campaigns · Events · Landing pages · Analytics · Onboarding · ATS integration Read 21 Oct 2026 · sensehq.com
Sense Platform for Enterprise Staffing Priced on request Request a Quote Automation & Workflows · SMS/WhatsApp · Scheduling · Chatbot/Voice AI screening · Matching · Referrals · Campaigns · Events · Landing pages · Analytics · Onboarding · ATS integration Read 21 Oct 2026 · sensehq.com

Every Sense plan and price →

Strong points and limits

Strong points

  • Candidate contact spans SMS, WhatsApp, email, chat, and voice.
  • Scheduling includes panel and sequential interviews.
  • Bi-directional ATS integration is described.
  • iOS and Android mobile apps are available.
  • Support includes 24/7 assistance.

Limits

  • No free plan or free trial.
  • Plans start at $500/mo.
  • Enterprise staffing pricing requires a quote.

Who it suits

Sense suits talent acquisition and staffing teams that need candidate messaging, interview scheduling, and recruiting automation. Its listed industries include healthcare, financial services, retail, logistics, manufacturing, and technology.

Verdict

Sense combines candidate communication and interview scheduling with AI-assisted recruiting workflows. Its listed packages start at $500/mo, and the enterprise staffing package has no listed price.

Where Specifiction places it

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