eKomi vs ReviewTrackers
eKomi
ekomi.co.ukReviewTrackers
reviewtrackers.comSide by side
| Figure | eKomi | ReviewTrackers |
|---|---|---|
| Price from | — | $89/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 0 | 4 |
| Spec score · Review Management Software | 7.2 (#147) | 9.2 (#4) |
| Data protection | eKomi Holding GmbH identifies itself as responsible for personal data processing unless acting as a processor for the service. | Its GDPR Data Processing Addendum says the provider will implement risk-appropriate technical and organizational security measures and comply with GDPR Article 32 requirements. |
| Founded | 2008 | The company was founded in 2012 and launched its web product in January 2013. |
| Headquarters | Berlin, Germany | ReviewTrackers is headquartered in Chicago, Illinois. |
| Integrations | The platform is described as compatible with customised or standard e-commerce, e-marketing, and CRM solutions. | Documented integrations include Google Business Profile, Facebook, Brandwatch, Hootsuite, OpenTable and Zapier. |
| Request channels | multichannel | email_and_sms |
| Review sources | Google,Facebook,Yelp,Tripadvisor,Healthgrades,Vitals,and 100+ additional sources | |
| Review widgets | Customer reviews can be shown on a website in a widget with the overall score and aggregate star rating. | Yes |
| Support | The login page directs users needing help to [email protected]. | The company provides a support portal and ticket filing for technical issues, with phone contacts listed for several regions. |
Plans
ReviewTrackers
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
In their own words
ReviewTrackers
ReviewTrackers is a paid reputation-management service for businesses monitoring customer feedback and improving customer experiences. It gathers reviews from Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and more than 100 additional sources. Businesses can request reviews by email and SMS, receive monitoring alerts, use AI response assistance, and publish review display widgets. Starter includes alerts, dashboards, review and feedback requests, review responding, and unlimited users. Essential adds experience analysis and competitor insights. Data Only combines review data from more than 100 sources for analysis in a platform chosen by the customer. Add-ons include local listings, local search rank, managed services, white label, employer brand, and App Store packages. Integrations include Google Business Profile, Apple Maps, Hootsuite, and OpenTable. The service runs on web, iOS, and Android. Pricing is on request, paid annually per location per month, with no free plan.