ElevatorApp vs Serfy
ElevatorApp
elevatorapp.com
Serfy
serfy.ioSide by side
| Figure | ElevatorApp | Serfy |
|---|---|---|
| Price from | — | €25/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 2 |
| Spec score · Elevator Service Software | 8.0 (#9) | 7.9 (#11) |
| Intended users | The software license identifies property owners, property managers, and elevator service providers as possible users. | The maker describes Serfy as serving specialist service contractors and enterprise facility management organizations, including commercial property, HVAC, electrical, plumbing, and refrigeration teams. |
| Purpose | ElevatorApp provides building owners and managers with independent elevator guidance and maintenance management. | Serfy is a field service management platform for commercial service teams, covering workflows from quotes through dispatch and billing. |
| Support | ElevatorApp lists dispatch support at (727) 940-2012 and [email protected]. | The Professional plan includes priority support, and the pricing page says Serfy will respond to demo inquiries within 24 hours. |
Plans
In their own words
ElevatorApp
ElevatorApp is a web service for building owners and managers who need independent elevator guidance and maintenance oversight. Its software tracks service, testing, and inspections in real time, with dashboards, automated alerts, and standard or customizable reports. Users can record service history, testing due dates, inspection dates, callback data, assets, preventive maintenance, inspection workflows, and compliance records. The company also reviews proposals, invoices, and maintenance contracts, and offers equipment audits, inspection help, modernization guidance, and expert advice. Maintenance on Demand connects building owners with elevator service providers while retaining digital photos and service records. Dispatch coordination is available 24/7 nationwide through a real coordinator; a one-time dispatch fee is confirmed before approval, while repairs are billed separately by the provider. Pricing varies by building and service, is available on request, and is shown before payment. Dispatch support is listed at (727) 940-2012 and [email protected].
Serfy
Serfy is a field service management platform for commercial service teams, covering work from quotes and requests through dispatch and billing. Work orders can move through scheduling, inspection, approval, and client sign-off. Its assignment engine ranks technicians using skills, certifications, GPS proximity, workload, and van parts inventory. Native iOS and Android apps support offline work and sync when connectivity returns. Asset tools include site and equipment hierarchies, preventive maintenance schedules, reliability analytics, and warranty tracking. Clients can submit requests, track technician arrival, view service histories, and approve quotes through a self-service portal; subcontractors receive controlled task access. Completed work orders can generate invoices, with card and ACH payments through Stripe. Serfy lists two-way synchronization with QuickBooks Online, NetSuite, and Sage Intacct, plus REST endpoints and outgoing webhooks. Other features include no-code workflows, an AI operations copilot, and OCR for turning incoming emails and PDF forms into work orders. Professional costs €25.00 per month, supports up to 25 users, and includes priority support. Serfy is headquartered in Vilnius, Lithuania, and describes itself as ISO 27001 certified.